Heartland Bank and Trust Company is widely recognized as one of the strongest and most progressive banks in Illinois. We're a locally owned community bank whose roots are right here in the heartland. Getting to know our customers helps us become a better bank, but that alone isn't enough. We are capable of handling diverse customer needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.
I had a good visit with a banker today as I set up a debit card on my new business account.
RM
Ryan Miranda
Aug 11, 2025
1.0
BEWARE!!!! If I could give this bank 0 stars, I would. We were given incorrect information by an employee, multiple times in writing, and that information ended up costing us so much in the end. The bank will not do anything to resolve the issue (and we aren't asking for much of anything)! I have reported it to the BBB and will have to seek legal help if I want them to be held accountable. This was all for something that could have been so easily handled if they had any concern for the customers in their communities. Do NOT do business with this bank unless you want it to be your word against theirs (and they will win unless you hire an attorney). They don't even understand their own contracts so do NOT trust them with your hard-earned money!
KK
Ksdhd21
Mar 3, 2024
5.0
Had to get help from the mortgage department. Midge helped me with the info I needed, stayed in touch and made sure it was handled as promised. Thanks again.
DS
Denise Savannah
Jan 21, 2020
1.0
I do not recommend this bank at all I was set up with text alert and it never told me I was overdraft now they put me in collections.There’s no communication whatsoever with this bank I just do t understand them . Now they’re telling me that I owe money not my ratings went downWith my credit score. I will never go to the bank ever again!
AS
Aklan Swandar
Jun 3, 2017
5.0
The people are nice, quick and easy, answer questions quickly and efficiently. Plus they have candy : )
Frequently Asked Questions About Heartland Bank and Trust Company
What are the regular business hours for Heartland Bank and Trust Company?
Heartland Bank and Trust Company is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
Does Heartland Bank and Trust Company have a drive-through service, and what are its hours?
Yes, the bank offers drive-through banking Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Where is Heartland Bank and Trust Company located?
The bank is located at 401 N Hershey Rd, Bloomington, IL 61704, United States.
What types of accounts and services does Heartland Bank and Trust Company provide?
Heartland Bank and Trust Company offers checking and savings accounts, credit cards, consumer and commercial loans, investment services, safe deposit boxes, merchant services, IRAs, money market accounts, certificates of deposit, and real estate-related services.
How can I contact Heartland Bank and Trust Company?
You can reach the bank via their main phone at +1 309-662-4444, toll-free at +1 888-897-2276, fax at +1 309-662-1600, or by email at hbt@hbtbank.com.
What is Heartland Bank and Trust Company's approach to customer service?
The bank embraces the philosophy 'small enough to know you, big enough to serve you,' focusing on personal relationships while handling diverse customer needs.
Can I visit any mortgage bankers affiliated with Heartland Bank near the branch?
Yes, nearby you can find mortgage bankers such as Douglas D Koonce, Samantha K Brown, and Belinda L Landry, who are all associated with Heartland Bank and provide mortgage services.
Are there insurance service providers close to Heartland Bank and Trust Company?
Yes, nearby insurance options include COUNTRY Financial representatives Kevin Keighin, Georgia Shultz, Jeremy Bradley, Jim Hanlin, State Farm Insurance agents such as Abby Spachman and State Farm Insurance itself, offering auto and home insurance services.
What healthcare facilities are near Heartland Bank and Trust Company?
Nearby healthcare services include Carle Bloomington on Hershey (a health clinic), Dermatology & Mohs Surgery Institute, Advocate Medical Group Behavioral Health, and professionals like Cheri L. Miller Psy.D. and Bryan J. Denure LCPC.
Are there any real estate services near the Heartland Bank branch?
Yes, there are several real estate services nearby including Trunk Bay Companies, Jo Hundman, Arun Khurana, Ed Larsen, Coldwell Banker Real Estate Group, Massey Estate Sales, Steve Sovereign, and Erica Epperson - Realtor.