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Unlike other Chicago-area banks, our heritage traces the advancement and evolution of the banking industry and the growth and expansion of the Chicago metropolitan area. As Old Second expands throughout Chicagoland and the surrounding communities, our commitment to a better banking experience remains steadily on course. Backed by an unwavering sense of financial responsibility and focus on humanity, we've persevered through the most challenging and rewarding economic climates and historical events since the late nineteenth century.
For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
Member FDIC. Equal Housing Lender.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,200 reviews
5 stars
1,134
4 stars12
3 stars6
2 stars1
1 star
47
- TSTaylor Schlueter6 days ago5.0I had the pleasure of speaking with Aleatha Bass. She was AMAZING! Super helpful and made a stressful situation not stressful at all. She was personable and courteous.
- JBJaclyn BarresiNov 17, 20255.0Deborah was a very considerate and nice lady to speak with. She listened to my predicament, and offered ways to remedy. I really appreciate it.
- AOAlonzo OrtegaNov 7, 20255.0I was having difficulty in changing my username and passwords. I was very grateful that I got the assistance that I did. Thank you very much, very professional, very patient. And very understanding, thank you.
- LSl sanchezNov 3, 20253.0Went to cash in u.s bonds at the branch in Romeoville. Signed the bonds and since no address change i put same as front.The Teller mention I had to put my address on the each bond even if there is no change in address so I did i wrote large She didn't care for it. she went on to mentioned she wasn't going to cashed them so I called the manager over and he said things have changed when in fact they have not .i .look up the web-site and they have not changed as long as the address is the same. Signature and same as front is sufficient. She then requested i take a seat..when it was time to receive my funds she shouts across the room how would you like the fund...poor customer service 🤔.
- CRChris ROct 31, 20251.0When Old Second took over Evergreen Bank, it somehow managed to turn a competent local institution into a full-blown circus of incompetence. The merger clearly replaced knowledgeable staff with people who either don’t respond to emails or have no idea how to resolve even the simplest customer requests. Their online banking system is a joke — easily the worst I’ve used in 20 years. I have a HELOC, and guess what? In 2025, I still have to physically go to the branch to make a payment because they haven’t figured out how to enable online payments. It’s like banking with a museum exhibit from the 1800s. Every interaction feels like they’ve gone out of their way to make things slower, clunkier, and less helpful. If this merger was supposed to create “synergy,” the only thing it synergized was customer frustration. Old Second Bank is a textbook example of how not to run a modern financial institution.
Frequently Asked Questions About Old Second National Bank
What are the regular business hours of Old Second National Bank?
Old Second National Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
Does Old Second National Bank offer drive-through banking services?
Yes, the bank offers drive-through services Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 8:00 AM to 1:00 PM.
Is Old Second National Bank open on public holidays?
The bank is closed on holidays such as November 11, November 27, December 25, and January 1.
Does Old Second National Bank have wheelchair accessible facilities?
Yes, the bank has wheelchair accessible entrances and parking to accommodate all customers.
Where is Old Second National Bank located?
The bank is located at 37 South River Street, Aurora, IL 60506, USA.
How can I contact Old Second National Bank by phone?
You can reach the bank locally at +1 630-892-0202 or toll-free at +1 877-866-0202.
Where can I find more information about Old Second National Bank online?
Visit their official website at http://www.oldsecond.com or their Facebook page at https://www.facebook.com/OldSecondBank.
What nearby financial services are available around Old Second National Bank?
Several commercial loan officers like John Gorzak, Will Garcia, and Travis Andry operate nearby, providing options for mortgage and business banking services close to the bank.
Are there nearby places to visit for community services or youth organizations near Old Second National Bank?
Yes, community-oriented places such as Simply Destinee Youth Center and Seed Of Nations International Centre are close by, offering social services and youth programs.
What nearby landmarks or hotels can customers visit when coming to Old Second National Bank?
Customers can visit the Galena Hotel, a local landmark and historical building nearby, for accommodation or sightseeing before or after their banking visit.