Old Second National Bank

4.8
1254 reviews

About

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Unlike other Chicago-area banks, our heritage traces the advancement and evolution of the banking industry and the growth and expansion of the Chicago metropolitan area. As Old Second expands throughout Chicagoland and the surrounding communities, our commitment to a better banking experience remains steadily on course. Backed by an unwavering sense of financial responsibility and focus on humanity, we've persevered through the most challenging and rewarding economic climates and historical events since the late nineteenth century. For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. Member FDIC. Equal Housing Lender.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Old Second National Bank
37 South River Street, Aurora, IL
60506, United States

Hours

Reviews

4.8
1,254 reviews
5 stars
1,186
4 stars
14
3 stars
6
2 stars
2
1 star
46
  • DO
    Denise Ortiz
    5 days ago
    4.0
    NIna was very prompt in helping me with an error and speaking to the vendor to return my over payment in 2 business days. I do have to mention however that OSB has a number for emergencies which did no good for my after hours situation. I left an email late Friday, after hours expecting a reply on Saturday before 1 PM closing, but no one contacted me. I talked to someone on Sunday on the same number, but they were unable to help with my situation and recommended I call on Monday. When I called on Monday I was told it was to late to stop the auto payment. When I questioned why no one was able to help when I did call the emergency line on Friday prior to the payment being sent...Nina then offered to call the vendor and they returned the payment as quickly as they could. My thoughts are how is this ER number helpful if there is no one answering the call and then after leaving an email after hours on Friday no one replied to me during Sat business hours? I had to call again on Monday to get movement on this situation. Thank you Nina for your help.
  • SC
    Shirl Craig
    6 days ago
    5.0
    I really appreciated Devlyn for the quick response to my message very professional
  • KO
    Kathleen ODonnell
    Dec 27, 2025
    5.0
    Had trouble login in to the bank on my new iPad. Tried several different times but nothing success. Called and Sherry talked me through it and I’m so glad. She was patient and helpful. My problem was solved. thanks to her expertise ❤️
  • PM
    Pat Mucerino
    Dec 22, 2025
    5.0
    Radha has assisted me and my wife in getting to the 21st Century! She takes the time to thoroughly explain how bank to bank transfers work, mobile deposits, wiring money, etc. It is something that you need to know and understand, ""now a days"! Thank you for such wonderful service Old Second. Look forward to growing with your bank.
  • MH
    Mrs. Hayes
    Dec 19, 2025
    5.0
    Gina Gina Gina! If I can give her 10 stars I would. She changed my mind thinking about customer support. Normally on my first call I get that grinch, grumpy employee. God showed me grace and blessed me with an angel. I pray that you keep that patience and humble spirit so you can be a blessing to others and your work employees. Thank you once again for helping me and answering my questions. Have a blessed Holiday!

Frequently Asked Questions About Old Second National Bank

What are the regular business hours of Old Second National Bank?

Old Second National Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.

Does Old Second National Bank offer drive-through banking services?

Yes, the bank offers drive-through services Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 8:00 AM to 1:00 PM.