Old National Bank

3.0
17 reviews
Old National Bank - Your Bank for Life Banner

About

BankOld National Bank
Old National Bank is your bank for Aurora. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

Old National Bank
2 South Broadway, Aurora, IL
60505, United States

Hours

Reviews

3.0
17 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 star
8
  • PM
    Pay Miller
    Sep 6, 2024
    1.0
    Terrible awful customer service at the downtown Aurora location. They abruptly closed my account without ever telling me why & never returned calls to explain. After 50 years of doing business with them and paying off 3 mortgages, I think I deserve better. My new bank does not charge any fees for personal or business accounts...change your accounts to First Secure Community Bank, as they are terrific & their customer service really makes Old Second look very very bad!
  • WE
    Wayne E
    Sep 24, 2022
    1.0
    Run! Don't walk away from this bank. I'm 55 years old and have held accounts with at least ten different banks. This one is by far the worst. Jose Valdez at this location on Broadway in Aurora is horribly. This person who is suppose to be a banker does not return phone calls. I have called him at least 5 times in two weeks with no return phone call. I called Old National Bank's customer service line. I was met with indifference and referred back to Jose Valdez who doesn't return phone calls.
  • IC
    Ilese Chatman
    Aug 5, 2022
    1.0
    Extremely inconsiderate of all customers, or probably those of a certain nationality. Went out of their way to help others, but when it was finally my turn, didn’t have the decency to approach me to help. Even sent a customer home to get information, left the PC up that they allowed the customer to use, and wanted to wait on her to come back from home as I waited to be helped. Unfortunately, I have to say something about this because this is the poorest customer service I have EVEr experienced. If you have other busy to attend to, don’t come here!
  • RL
    Ron Lichtenberger
    Dec 9, 2020
    5.0
    Always there to help. Friendly, thoughtful and courteous. A pleasure to be a customer.

Frequently Asked Questions About Old National Bank

What are the regular banking hours for Old National Bank in Aurora?

Old National Bank in Aurora is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Old National Bank offer drive-through banking services?

Yes, Old National Bank in Aurora offers drive-through services during their regular hours: Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM.