Business Details
About
Bank
Old National Bank is your bank for Aurora. Our focus is on helping you achieve your financial goals and working to strengthen the communities we serve in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee, and Wisconsin. At Old National, you will find financial services for all of life, including personal and business banking, mortgages, investments, wealth management, online & mobile banking and much more. We promise to listen, find the best solutions for you and work to exceed your expectations, because we want to be your bank for life.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Hours
Reviews
3.0
17 reviews
5 stars
8
4 stars0
3 stars
1
2 stars0
1 star
8
- ICIlese ChatmanAug 5, 20221.0Extremely inconsiderate of all customers, or probably those of a certain nationality. Went out of their way to help others, but when it was finally my turn, didn’t have the decency to approach me to help. Even sent a customer home to get information, left the PC up that they allowed the customer to use, and wanted to wait on her to come back from home as I waited to be helped. Unfortunately, I have to say something about this because this is the poorest customer service I have EVEr experienced. If you have other busy to attend to, don’t come here!
- CCcesarApr 21, 20201.0I can't wait to close my account not only do they allow other atm banks to charge you a withdrawal fee but they also charge you as well unless it's one of there ATMs
- BTBrian TobinMar 16, 20161.0Bank merger going bad for one customer so far. Called Monday March 14th. Online account is showing the wrong payment amount for my past mortgage payments. After going through everything I’m put on hold for a long time. Call center person tells me they need to investigate and call me back. No call back Called Tuesday morning. Explained everything again. Asked who I talked to, asked if I had proof that I made the payments I said. They reached out internally to the person I talked to and I was told they would be contacting me. No call back. Called Wed 6PM Explained everything. While on hold for 10+ minutes something happened and my call was dropped. I was on my cell so good chance it was the issue. I called right after my call disconnected. Talked with Jessica. Again same line of questions. She puts me on hold, comes back after 3-5 minutes. I’m sorry there is nobody in the department that I need to talk to available as they’ve gone home for the day. Expressed my extreme displeasure in how my account is being handled and how it really stinks that 3 business days have gone by since my first call in which i was promised a call back. No resolution. Really stinks. There’s hope that Jessica will call me back. We’ll see. If that happens I’ll improve my rating.
Frequently Asked Questions About Old National Bank
What are the regular banking hours for Old National Bank in Aurora?
Old National Bank in Aurora is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Old National Bank offer drive-through banking services?
Yes, Old National Bank in Aurora offers drive-through services during their regular hours: Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM.
Is Old National Bank open on major US holidays?
Old National Bank is closed on major holidays such as Veterans Day, Thanksgiving, Christmas Day, New Year's Day, and Independence Day, among others. On Christmas Eve, it operates with limited hours.
What financial services does Old National Bank provide?
Old National Bank offers a range of financial services including personal and business banking, checking and savings accounts, loans, mortgages, wealth management, financial planning, investments, credit cards, and home equity products.
Do I need an appointment to visit Old National Bank in Aurora?
No, Old National Bank does not require appointments for visits. You can walk in during regular banking hours.
Where is Old National Bank located in Aurora?
Old National Bank is located at 2 South Broadway, Aurora, Illinois, 60505, USA.
Can customers access Old National Bank services online?
Yes, customers can access services online and through mobile banking. Old National Bank also maintains active LinkedIn, Facebook, YouTube, Instagram, and Twitter profiles for customer engagement.
What nearby banks are located close to Old National Bank in Aurora?
Nearby banks include First Midwest Bank and a nearby Old National Bank branch named George Pena - Old National Bank, providing additional banking options in the area.
Are there any local arts or entertainment venues near Old National Bank?
Yes, you can visit Gary Brown Art gallery and concert venue, French 75 Gallery and Lounge, and Yetee Station Arcade near Old National Bank for arts and entertainment experiences.
What local businesses can customers visit near Old National Bank for other services?
Customers near Old National Bank can access services from Paco's Heating & Cooling for HVAC needs, Leon's Barber Shop for grooming, and La Central or La France Bakery for bakery and smoothie options.