I’m sharing my experience for anyone considering opening a credit card account with this credit union—please look for better options.
I initially opened a card to help build my credit, but unfortunately, it ended up making my credit worse. It took them forever to even mail me the card, and once I finally received it, I was already struggling to make payments.
After just the first month, I decided to cancel the card and requested a refund of my deposit. That process took even more time, and I only just received the check today. To make matters worse, they wouldn’t even cash the check properly.
Overall, this has been a frustrating and disappointing experience. I highly recommend that you do NOT open a credit card here—save yourself the headache and look for more reliable financial institutions.
JK
James Kohnke
Jul 5, 2025
5.0
Always friendly and professional
KC
Kate Congelosi
Jul 1, 2025
5.0
Went in to open an account and Yesenia was so great. She was patient with my kiddos and very friendly and informative.
CR
Cherrylyn Rosenthal
Jun 23, 2025
5.0
I just wanna thank you Yesenia Soto and Jameel for always providing me an excellent service. They are always been helpful to me, very friendly and accomodating. They are exceptional and i can't just thanked them enough for the quality of customer service they always providing me. I'm real happy with their service.
Frequently Asked Questions About Aurora Bank & Trust
What are the regular banking hours for Aurora Bank & Trust?
Aurora Bank & Trust is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does Aurora Bank & Trust offer drive-thru banking services?
Yes, Aurora Bank & Trust offers drive-thru banking services during their regular banking hours, Monday through Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 1:00 PM.
Is Aurora Bank & Trust open on public holidays?
Aurora Bank & Trust is closed on certain public holidays such as November 11, November 27, December 25, and January 1. On December 24, it operates from 9:00 AM to 1:00 PM.
What products and services does Aurora Bank & Trust provide?
Aurora Bank & Trust offers personal banking, small business banking, commercial banking, and mortgage services, along with drive-thru banking, notary services, free coin counting, and signature guarantee services.
Where is Aurora Bank & Trust located?
Aurora Bank & Trust is located at 2287 W Galena Boulevard, Aurora, IL 60506, United States.
How can I make an appointment at Aurora Bank & Trust?
You can make an appointment by visiting their online reservation page at https://book.appointment-plus.com/d0r32pzv.
Are there any convenient grocery stores near Aurora Bank & Trust?
Yes, ALDI USA is a nearby grocery store located close to Aurora Bank & Trust, which is convenient for customers to shop before or after their bank visit.
What dining options are available near Aurora Bank & Trust?
Nearby dining options include Mother's Pancake House and Restaurant for American cuisine, KFC for fast food chicken, A&W Restaurant, and Jimmie's Hot Dogs for quick meals.
Where can I find ATMs near Aurora Bank & Trust?
Several ATMs are located near Aurora Bank & Trust, including The Exchange Network, LibertyX Bitcoin ATM, and RockItCoin Bitcoin ATM for convenient cash access.
What are some nearby community services and attractions around Aurora Bank & Trust?
Nearby community services and attractions include Rotary Aurora Sunrise amusement park and The Pearl of Orchard Valley retirement home, which customers might find interesting to explore.