If I could give 0 stars if I could. I was trying to deal with a CD I have here. First, I came in and waited in the waiting area for 45 minutes and no one was ever available to talk to me, so I left. Then I made an appointment, got email confirmation, showed up and there was a sign on the door at 4:15 that the bank was closed. Then I called and waited on hold for 20 minutes and no one was available to help me either. Now I have to call tomorrow and try again. Worst service ever, I would never suggest anyone bank here.
MD
Mauricio Davis
Sep 11, 2025
1.0
As soon as I walked into this branch, the manager went into his office, didn’t care to greet me. I’m sure he was aware of my business there! Luis Hernández was an amazing and professional banker and was able to helping me out at the end. However, Luis and I needed additional clarification about some transactions, and it seemed to me that the manager was too good to talk to me and help resolve this matter! And the manager was giving me weird looks from his office! Really bad taste!
JC
Joseph Carbonara
May 30, 2025
5.0
Shebii and Daniel are the best. They handle everything with a smile, even my nonsense. Always fun seeing these guys. Thanks Gentlemen.
US
Unlimited Auto Style Car Enhancement Studio
May 16, 2025
5.0
I want to express my sincere gratitude to Marijana at Arlington Village Bank and Trust for her outstanding assistance in opening my account. From the very beginning, their professionalism and friendly approach made me feel at ease. Marijana took the time to thoroughly explain everything and answered all of my questions with patience and clarity. Their dedication to providing exceptional service truly stands out, and I’m incredibly thankful for their support. Thank you, Marijana, for making this experience so seamless and positive!
JH
John Heart
Apr 22, 2023
5.0
Consistent excellence and better service and products than you will find elsewhere. The essence of what a community bank should be. Stop in and be welcomed by name, see the same employees over time, know that you're at the right bank.
Frequently Asked Questions About Village Bank & Trust
What are the regular banking hours for Village Bank & Trust?
Village Bank & Trust is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
When is the drive-thru at Village Bank & Trust available?
The drive-thru is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Are there any holiday closures for Village Bank & Trust?
Yes, Village Bank & Trust is closed on Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). On Christmas Eve (Dec 24), it is open from 9:00 AM to 1:00 PM.
What banking products does Village Bank & Trust offer?
The bank offers Personal Banking, Wealth Management, Small Business Banking, Commercial Banking, and Mortgage services.
What special services can I find at Village Bank & Trust?
Special services include Drive-Thru Banking, Notary Services, Free Coin Counting, Signature Guarantee Services, Safe Deposit Boxes, Dedicated Parking Lots, pet-friendly environment, and handicap accessibility.
Does Village Bank & Trust have an ATM and what features does it include?
Yes, Village Bank & Trust offers a Drive-Up ATM that accepts deposits and includes a night depository. It also provides surcharge-free ATM access.
How can I schedule an appointment at Village Bank & Trust?
Appointments can be scheduled online via the reservation link: https://book.appointment-plus.com/d11m2qe2
Are there any real estate agents near Village Bank & Trust that I can contact for housing needs?
Yes, there are many real estate agents nearby including Paul Giambarberee, Agnes Kakareko, The Lim Hill Team at Baird & Warner, Jeff Scharringhausen Realtor Baird Warner, and Holly Baer from Coldwell Banker Realty among others.
What are some nearby points of interest to visit before or after banking at Village Bank & Trust?
You can explore nearby places such as Revive Handmade Markets, a furniture and home & garden store, or various real estate offices like Baird & Warner agents for property insights.
How can I connect with Village Bank & Trust on social media?
You can follow Village Bank & Trust on Facebook at https://www.facebook.com/BankatVillage, on LinkedIn at https://www.linkedin.com/company/village-bank-&-trust, on Instagram as Wintrust, and on Twitter as Wintrust.