Village Bank & Trust

3.9
34 reviews

About

BankATMMortgage LenderFinancial Consultant

Location

Village Bank & Trust
234 W Northwest Highway, Arlington Heights, IL
60004, United States

Hours

Reviews

3.9
34 reviews
5 stars
24
4 stars
0
3 stars
1
2 stars
0
1 star
9
  • JK
    Jackie Kenny
    Oct 29, 2025
    1.0
    If I could give 0 stars if I could. I was trying to deal with a CD I have here. First, I came in and waited in the waiting area for 45 minutes and no one was ever available to talk to me, so I left. Then I made an appointment, got email confirmation, showed up and there was a sign on the door at 4:15 that the bank was closed. Then I called and waited on hold for 20 minutes and no one was available to help me either. Now I have to call tomorrow and try again. Worst service ever, I would never suggest anyone bank here.
  • MD
    Mauricio Davis
    Sep 11, 2025
    1.0
    As soon as I walked into this branch, the manager went into his office, didn’t care to greet me. I’m sure he was aware of my business there! Luis Hernández was an amazing and professional banker and was able to helping me out at the end. However, Luis and I needed additional clarification about some transactions, and it seemed to me that the manager was too good to talk to me and help resolve this matter! And the manager was giving me weird looks from his office! Really bad taste!
  • JC
    Joseph Carbonara
    May 30, 2025
    5.0
    Shebii and Daniel are the best. They handle everything with a smile, even my nonsense. Always fun seeing these guys. Thanks Gentlemen.
  • US
    Unlimited Auto Style Car Enhancement Studio
    May 16, 2025
    5.0
    I want to express my sincere gratitude to Marijana at Arlington Village Bank and Trust for her outstanding assistance in opening my account. From the very beginning, their professionalism and friendly approach made me feel at ease. Marijana took the time to thoroughly explain everything and answered all of my questions with patience and clarity. Their dedication to providing exceptional service truly stands out, and I’m incredibly thankful for their support. Thank you, Marijana, for making this experience so seamless and positive!
  • JH
    John Heart
    Apr 22, 2023
    5.0
    Consistent excellence and better service and products than you will find elsewhere. The essence of what a community bank should be. Stop in and be welcomed by name, see the same employees over time, know that you're at the right bank.

Frequently Asked Questions About Village Bank & Trust

What are the regular banking hours for Village Bank & Trust?

Village Bank & Trust is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

When is the drive-thru at Village Bank & Trust available?

The drive-thru is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.