I was deep in the car buying process and I had put loan applications out to three local credit unions. Consumers called me within an hour of the application submission to go over the details; keep in mind it took 3 business days for the others. Since, I have had nothing but exceptional service from their teams. Proud to call them my new CU!
LF
Lisa Fortuna
Oct 18, 2025
5.0
Always such a great experience! The team here is super friendly and genuinely helpful every time I visit. Virtual teller service is pretty cool, too!
Frequently Asked Questions About Consumers Credit Union
What are the main business hours for Consumers Credit Union in Arlington Heights?
The main branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Consumers Credit Union offer any extended hours or special teller services?
Yes, the Interactive Teller Machine (ITM) operates Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 2:00 PM. ITMs function as ATMs but also allow live teller assistance for transactions like transfers, deposits, and loan payments.
Where is Consumers Credit Union located?
Consumers Credit Union is located at 950 E Rand Rd, Arlington Heights, IL 60004, USA.
Is Consumers Credit Union accessible for individuals with disabilities?
Yes, the branch has a wheelchair-accessible entrance and parking available.
What types of financial services does Consumers Credit Union provide?
As a credit union, Consumers Credit Union offers financial services including checking accounts, loans, and savings with competitive APYs, serving all eligible members regardless of where they live or work.
How can I book an appointment with Consumers Credit Union?
You can schedule an appointment online via their booking page at https://myconsumers.org/bookings/
Are there any restaurants near Consumers Credit Union for dining before or after my visit?
Yes, Chili's Grill & Bar and Olive Garden Italian Restaurant are nearby, offering a variety of dining options to enjoy around your visit.
Can I find coffee or dessert places near Consumers Credit Union?
Yes, Dunkin' coffee shop and Baskin-Robbins ice cream shop are close by, perfect for coffee or a sweet treat before or after your credit union appointment.
Are there any retail or home improvement stores near Consumers Credit Union?
Nearby retail options include Classic Oak Designs and Habitat for Humanity ReStore Arlington Heights, useful for home improvement shopping and more.
What is the contact phone number for Consumers Credit Union?
You can reach Consumers Credit Union by phone at +1 877-275-2228, which also serves as their toll-free number.