Citi

2.5
22 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
25 E Campbell St, Arlington Heights, IL
60005, United States

Hours

Reviews

2.5
22 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
14
  • GQ
    Glen Quagmire
    Sep 9, 2025
    1.0
    The worst experience I’ve ever had, Mortimer banker is incompetent opened wrong business account, I even showed him flyer I had with me and he still managed to open different account than I asked for, stay away from this branch.
  • RC
    Renata Czernecki
    Aug 20, 2025
    5.0
    Great service & wonderful helpful people working there,thank you.
  • JK
    Judy Kropsch
    Jul 18, 2025
    1.0
    I have been a customer with Citibank for 13 years and I’m going to be closing my account. I could not believe the customer service I had at the bank in Arlington Heights. there’s no manager there and the people there are unprofessional, especially one banker in particular who came at me and started screaming at me after I had to wait 15 minutes to be helped and when I asked how much longer it would be, they acted like I was the one with the problem. It was insane. I would never go to this bank again.
  • ZZ
    Zara
    Jul 14, 2025
    5.0
    Bhavesh Shah and the girls who work there are wonderful and helpful. He’s a wonderful personal banker and I’ve had pleasure doing my banking with him. I also want to thank Aida Smith, she’s always helped me when coming in as well as Giselle Jimenez. This facility is gorgeous and has plenty of ample space for their clients to get safety deposit boxes (lockers as some call it). My items have been safely secured here and the bank is able to help with all financial concerns and transactions. This location is my favorite in the area. Opening an account here is easy and a swift process.
  • MR
    Michael R
    Nov 28, 2016
    5.0
    Very good place

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Arlington Heights location?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment services.

What are the operating hours of Citi in Arlington Heights?

Citi is open Monday to Friday from 10:00 AM to 5:00 PM and closed on Saturdays and Sundays.