Heartland Bank and Trust Company

4.8
13 reviews

About

Bank
Heartland Bank and Trust Company is widely recognized as one of the strongest and most progressive banks in Illinois. We're a locally owned community bank whose roots are right here in the heartland. Getting to know our customers helps us become a better bank, but that alone isn't enough. We are capable of handling diverse customer needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.

Details

  • Drive-throughAvailable

Location

Heartland Bank and Trust Company
485 Lake St, Antioch, IL
60002, United States

Hours

Reviews

4.8
13 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
0
1 star
0
  • PW
    Petersen Farm In Wadsworth
    Nov 28, 2023
    5.0
    Thanks to Nicole for helping to sort out my mobile deposit issue!
  • GU
    gglruined Utoob
    May 2, 2022
    5.0
    Thanks to Noreen for helping me order checks!
  • BM
    Benjamin “McPherson”
    Dec 15, 2021
    4.0
    I like the bank and I really like the people. Unfortunately, if I am not able to get into online banking within the next 7 days I'm closing my account. I have not been able to access it since I opened it.... Update, I sadly closed this account because of a lack of access to my money when not at an atm. The password it has to be 13 characters and it's very impossible to remember that information. There is no fingerprint login or passcode number instead. In their defense, they are launching a new app and redoing the whole system very soon. Unfortunately, I don't have the luxury of time to wait for that to happen. For the first time in 20 years, during the changeover a mistake happened and my account overdrew. I never received any communication and I went to close the account and that's how I found out it was overdrawn. When I asked the customer service representative why they didn't contact me or at least email, she said and I quote, "we have too many customers to monitor your money." I guess the bank's job isn't to monitor your money after all. In retrospect, the system had attempted to charge me $200 some dollars in overdraft fees. They were willing to waive these fees but again, I just don't have time to wait for the technology to catch up. If you're looking for a simple banking experience, this place is great. If you have anything complex, please wait until they launch their new app.
  • JG
    Jeannie Gibson
    Nov 9, 2019
    5.0
    Always treat me like I'm special.
  • AH
    Alison Hudd
    Mar 22, 2017
    5.0
    Love this bank and the Employees. Barb is great

Frequently Asked Questions About Heartland Bank and Trust Company

What are the regular business hours of Heartland Bank and Trust Company?

Heartland Bank and Trust Company is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Heartland Bank and Trust Company offer drive-through banking services?

Yes, the bank offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.