Heartland Bank and Trust Company is widely recognized as one of the strongest and most progressive banks in Illinois. We're a locally owned community bank whose roots are right here in the heartland. Getting to know our customers helps us become a better bank, but that alone isn't enough. We are capable of handling diverse customer needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.
Thanks to Nicole for helping to sort out my mobile deposit issue!
GU
gglruined Utoob
May 2, 2022
5.0
Thanks to Noreen for helping me order checks!
BM
Benjamin “McPherson”
Dec 15, 2021
4.0
I like the bank and I really like the people. Unfortunately, if I am not able to get into online banking within the next 7 days I'm closing my account. I have not been able to access it since I opened it.... Update, I sadly closed this account because of a lack of access to my money when not at an atm. The password it has to be 13 characters and it's very impossible to remember that information. There is no fingerprint login or passcode number instead. In their defense, they are launching a new app and redoing the whole system very soon. Unfortunately, I don't have the luxury of time to wait for that to happen. For the first time in 20 years, during the changeover a mistake happened and my account overdrew. I never received any communication and I went to close the account and that's how I found out it was overdrawn. When I asked the customer service representative why they didn't contact me or at least email, she said and I quote, "we have too many customers to monitor your money." I guess the bank's job isn't to monitor your money after all. In retrospect, the system had attempted to charge me $200 some dollars in overdraft fees. They were willing to waive these fees but again, I just don't have time to wait for the technology to catch up. If you're looking for a simple banking experience, this place is great. If you have anything complex, please wait until they launch their new app.
Frequently Asked Questions About Heartland Bank and Trust Company
What are the regular business hours of Heartland Bank and Trust Company?
Heartland Bank and Trust Company is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Heartland Bank and Trust Company offer drive-through banking services?
Yes, the bank offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Heartland Bank and Trust Company located?
It is located at 485 Lake St, Antioch, IL 60002, USA.
What types of products does Heartland Bank and Trust Company offer?
The bank offers products such as Mortgages, Checking and Savings Accounts, Credit Cards, Loans, Investment Services, Real Estate, IRAs, Money Market Accounts, Certificates of Deposit, and Merchant Services.
What services can I access at Heartland Bank and Trust Company?
Services include Checking Accounts, Savings Accounts and CDs, Credit Cards, Online and Mobile Banking, Investment Services, Consumer and Commercial Loans, Safe Deposit Boxes, and Merchant Services.
How can I contact Heartland Bank and Trust Company?
You can contact them by phone at +1 847-838-2265 or toll-free at +1 888-897-2276, by fax at +1 847-395-4948, or via email at hbt@hbtbank.com.
Is Heartland Bank and Trust Company a member of any banking associations?
Yes, Heartland Bank and Trust Company is a Member FDIC.
What nearby dining options can I visit before or after banking at Heartland Bank and Trust Company?
Nearby dining options include Lovin Oven Cakery, Wings Etc., Anastasia's Pizza, The Mexican Paradise Cafe, and Golden Panda, offering a variety of bakery treats, American, pizza, Mexican, and Asian cuisine.
Are there any nearby financial or mortgage services close to Heartland Bank and Trust Company?
Yes, there are several nearby financial services like Amy L Willemarck - Mortgage Banker - Heartland Bank, American Midwest Bank, Wintrust Mortgage, State Bank of The Lakes, and H&R Block for various banking and mortgage needs.
What nearby amenities can customers take advantage of when visiting Heartland Bank and Trust Company?
Nearby amenities include Piggly Wiggly supermarket for groceries, Antioch Laundry Services and Plaza Laundromat for laundry needs, Anytime Fitness gym for workouts, and Pandora Jewelry for shopping.