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First Interstate Bank in Post Falls, ID offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Post Falls branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
My favorite bank! Always make my trips down there easy and smooth. Excellent Customer Service!
PG
Paul G
Feb 19, 2024
5.0
I having been banking with First Interstate Bank, formerly INB, for over 20 years. I am extremely satisfied with their great customer service, especially with their assistant manager Sarra, at branch #4324 in Post Falls, ID. I made a mistake with counting out money and gave her more than I anticipated, as two bills were stuck together. Because of her great integrity, she informed me of the extra sum and corrected the mistake. I am very grateful for her honesty and help. All of the staff members at this branch are very helpful, efficient, and trustworthy.
RT
Ryan Thompson
Jun 6, 2023
5.0
The atm was down, the bank was closed and I needed to get to work. I’m so thankful they opened up early for me just so I could get some cash and get to work on time! They are the best! Give Kellah a raise!
KK
Kat
Mar 19, 2021
5.0
I've been banking with First Interstate when they were Inland Northwest Bank and have had the best customer service. The office staff are always helpful and go above and beyond to provide the best service! I love the small town customer service they give that has been lost with some of the larger banks.
FF
fifty150sixteen
Jan 7, 2020
1.0
Banked here several years.used to be Community First Bank. I have been unable to access online banking since the change to First Interstate Bank and every time I ask for help I'm told I should be go to go now...Not the case! I was getting tired of waiting in line at the drive thru 20 minutes or more and I was the only customer in said line. Then charges begin appearing to my account. When I ask about these charges I get an explanation from the teller that completely contradicts what the literature from the bank states. Closed my account and will be looking to bank elsewhere. I'm 38 years old and have not witnessed a lower quality of service at any other bank to this date.
Frequently Asked Questions About First Interstate Bank
What are the regular banking hours for First Interstate Bank in Post Falls?
First Interstate Bank in Post Falls is open Monday through Friday from 9:00 AM to 5:00 PM, and until 5:30 PM on Fridays. The bank is closed on Saturdays and Sundays.
Does the Post Falls branch of First Interstate Bank offer drive-through banking?
Yes, the Post Falls branch offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM, and until 5:30 PM on Fridays.
Is First Interstate Bank in Post Falls open on holidays?
The bank is closed on major holidays including November 11, November 27, and December 25 in 2025.
What types of financial products can I find at First Interstate Bank in Post Falls?
They offer personal checking and savings, credit cards, wealth management, personal and business loans, mortgages, construction loans, and merchant services among others.
What digital and mobile banking services does First Interstate Bank provide?
Services include mobile banking, mobile deposit, remote deposit, online banking, online bill pay, and online account opening.
Does the bank provide wheelchair accessible entrances?
Yes, First Interstate Bank in Post Falls has wheelchair accessible entrances for customers.
How can nearby US Bank help me when visiting First Interstate Bank?
US Bank is a nearby banking institution that you can visit as an alternative or complement to First Interstate Bank for financial services in Post Falls.
Where can I get a coffee near First Interstate Bank in Post Falls?
Java the Hut is a nearby coffee shop where customers can enjoy a beverage before or after visiting the bank.
What beauty and spa options are available near First Interstate Bank?
Several beauty salons and spas like Serenity Salon & Spa, Beautymark by Samantha, and Koala Bear Massage are located nearby for customer relaxation or grooming needs.
Can I combine visits to First Interstate Bank and local services such as barbershops or salons?
Yes, nearby services like Chaz's Barbershop and Salon and Beauty by Lisa provide convenient grooming and cosmetic options close to the bank location.