First Interstate Bank

4.1
14 reviews
Exterior image of First Interstate Bank in Post Falls, Idaho.

About

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First Interstate Bank in Post Falls, ID offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Post Falls branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

First Interstate Bank
707 N. Post Street, Post Falls, ID
83854, United States

Hours

Reviews

4.1
14 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • PG
    Paul G
    Feb 19, 2024
    5.0
    I having been banking with First Interstate Bank, formerly INB, for over 20 years. I am extremely satisfied with their great customer service, especially with their assistant manager Sarra, at branch #4324 in Post Falls, ID. I made a mistake with counting out money and gave her more than I anticipated, as two bills were stuck together. Because of her great integrity, she informed me of the extra sum and corrected the mistake. I am very grateful for her honesty and help. All of the staff members at this branch are very helpful, efficient, and trustworthy.
  • BL
    Ben Latham
    Mar 30, 2021
    5.0
    if i could give it 6 stars, I would! such a great great bank! the Atmosphere there is just fantastic!
  • SS
    sunshinebchh
    Jan 23, 2020
    1.0
    This was GREAT when it was first community bank. Now, I'm leaving this bank. They are only reachable during their business hours. I work during these hours unfortunately. I need a 24/7 fraud department availability. They require me to fill out forms per each fraudulent charge. Are you kidding me? Us bank. Wells fargo, numerica, capital one, none of my previous banks ever had this issue. If you dont mind the above, they are friendly. Thats about it. (Great CSRs, terrible company policy)
  • FF
    fifty150sixteen
    Jan 7, 2020
    1.0
    Banked here several years.used to be Community First Bank. I have been unable to access online banking since the change to First Interstate Bank and every time I ask for help I'm told I should be go to go now...Not the case! I was getting tired of waiting in line at the drive thru 20 minutes or more and I was the only customer in said line. Then charges begin appearing to my account. When I ask about these charges I get an explanation from the teller that completely contradicts what the literature from the bank states. Closed my account and will be looking to bank elsewhere. I'm 38 years old and have not witnessed a lower quality of service at any other bank to this date.

Frequently Asked Questions About First Interstate Bank

What are the regular banking hours for First Interstate Bank in Post Falls?

First Interstate Bank in Post Falls is open Monday through Friday from 9:00 AM to 5:00 PM, and until 5:30 PM on Fridays. The bank is closed on Saturdays and Sundays.

Does the Post Falls branch of First Interstate Bank offer drive-through banking?

Yes, the Post Falls branch offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM, and until 5:30 PM on Fridays.