Columbia Bank

3.0
4 reviews
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Business Details

300 Kootenai Cut-off Rd, Ponderay, ID
83852, United States
(208) 263-2348
https://locations.umpquabank.com/id/ponderay/300-kootenai-cut-off-rd
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About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
300 Kootenai Cut-off Rd, Ponderay, ID
83852, United States

Hours

Reviews

3.0
4 reviews
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  • DC
    David Cole
    Jul 16, 2024
    5.0
    Great banking experience!
  • CR
    Cori Roark
    Jul 11, 2023
    1.0
    If I could give zero stars I would. One of the only reasons I kept this account after panhandle State Bank was purchased by Columbia Bank, and then again by Umpqua Bank was that they had a branch in downtown Sandpoint that was open on Saturday, the only bank open on Saturday. As a person who does a lot of business on Saturday this made it very convenient. Well I'm quite has decided that they will no longer be open on Saturday, and as I am not impressed at all with their level of service since taking over Columbia Bank, I closed my account after I got a letter stating that my business account will be charged an additional $5 a month for being " inactive " on top of the $3 per month they are charging me for having a balance below their minimum. On top of all this, there is a woman who came to work there after Columbia took over Panhandle, And she is monumentally unpleasant. She always makes things as difficult as she possibly can when I'm trying to conduct a transaction. I never wanted an account with Umpqua Bank, the same as I never wanted an account with Columbia Bank. I opened my account with Panhandle State Bank.
  • JD
    Jolee Daae
    Nov 12, 2019
    5.0
    Columbia Bank in Ponderay is amazing! Anita, Connie, and Emily are first class bankers and tellers! I was hesitant to go back to Columbia at first because I had a really bad experience at the Sandpoint branch. However when I talked to Anita about banking there she went above and beyond to help me with a tricky situation! THE BEST!
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Frequently Asked Questions About Columbia Bank

What are the regular business hours for Columbia Bank in Ponderay?

Columbia Bank in Ponderay is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does Columbia Bank offer drive-through banking services, and what are the hours?

Yes, Columbia Bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.