KeyBank

2.7
31 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
1650 E Fairview Ave, Meridian, ID
83642, United States

Hours

Reviews

2.7
31 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
0
1 star
18
  • KT
    Kim Taylor
    Sep 16, 2025
    1.0
    If I could give less than one star I would. The worst customer service I’ve ever received. Apparently, even with the card attached to the business account, they are unwilling to make a deposit for a bank runner employee. This is a transaction. We have done multiple times a month and still continue to do it other branches but this particular branch (fairview and Locust Grove) decided they did not want to help us and refused to make the deposit. No, hey let me ask my manager, no instructions just an employee on a high horse. I will be taking My Business elsewhere.
  • TM
    Truth Matters
    Sep 1, 2025
    1.0
    I'm so frustrated with this bank! Yes it might be 2:00 in the morning but I'm trying to put a check in the bank and go to sleep, but I can't even access the bank's website! As where my ICCU bank is where I put the check because it went right in and I can access their website! But that's not where I wanted to put the money! I have one bank account for my mortgage and utilities and another bank for my other purchases so does it screw me up, yes! I can understand for a little bit having the big not accessible because actually ICCU did not work today for about an hour but it has been too long KeyBank you've screwed me over I'm not happy with you! My mortgage is almost paid off and I will wipe my hands of you very soon! Goodbye!!!!!
  • WA
    Wendy Adelesi
    Aug 28, 2025
    5.0
    Good place 2 do Banking
  • GC
    Gino Colaianni
    Aug 5, 2025
    1.0
    When my spouse passed away, I went into the branch located at 1650 E Fairview Ave in Meridian Idaho to remove his name from my accounts. That was in 2021. I just got a letter in the mail addressed to him, indicating that a payment was past due. I had to quit doing the majority of my banking with Key due to incompetent service. This is just another example of that, all these years later.
  • JG
    Jennifer Glasgow
    Oct 9, 2024
    1.0
    I closed out my account September 19th. September 20th charges went through my closed account over drawing it and they are not solving their problem they caused. Charges sometimes take up to 5 days to go through. They slack on notifying you of fraudulent charges, meaning you may or may not get notified of the charge and have the chance to say no it wasn't you. Then when you have to replace your debit card they tell you 3 to 5 business days, thats a lie. I ordered mine on a Thursday, was notified on a Saturday it had shipped, and it finally showed up 8 days after i ordered a new card, after i closed my account. Whatever you do, DO NOT get an account with keybank. You will regret it tremendously.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Meridian, ID?

KeyBank in Meridian, ID is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Does KeyBank have drive-through service? What are the drive-through hours?

Yes, KeyBank offers drive-through service Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.