Business Details
About
BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
9 reviews
5 stars
5
4 stars
1
3 stars
1
2 stars0
1 star
2
- JWJeremy WeeksAug 11, 20255.0I’ve always received excellent service from the bankers and tellers at this branch-friendly, knowledgeable, high spirited group of people. Today, Lillian impressed me with her tact and pleasant demeanor in dealing with a very unpleasant bank customer. Overall great people doing a fantastic job for me and my business! Thank you for your continued help team Umpqua! Keep up the good work.
- BKBrad KingsleyMar 24, 20215.0Always so helpful, very nice staff, and great location. Would recommend for all banking needs!
- JSJocelyn StoutJun 24, 20201.0I have been banking with umpqua for many years now and have LOVED them. Have always been so polite and helpful with any questions. However, I dont know if its just new hires...but my last four interactions with them have been simply RUUUUUDE...They act like I am bothering them to ask questions if more than one. I was calling to dispute a charge on my account and asked for information on how to when the seller had no contact information. On top of my card being declined when attempting to use. Alarming things.Yet, you could hear the annoyed tension by the lady helping with my questions. Then she completley cuts me off while I was talking and places me on hold without saying a word. I sat and waited but didnt have her back on so I hung up. Was no "ok, let me take a minute to find out" just a simple click to me on hold. So disappointing as this like I said has been a few visits where I am being met with a annoyed tone, even eye rolls, and cutting me off (when in person). I get it is a trying time for all, but I am always polite when I talk with others and this has been constant where I am considering avoiding interaction with this location at all. It is sad that this has become the customer service interactions on the Thain umpqua. If you have questions I would say it is worth making the time to travel to Clarkston instead.
- BSBrandonMary ShultsJun 16, 20205.0Nice people always helped me and remembered my name.
Frequently Asked Questions About Columbia Bank
What are the regular business hours of Columbia Bank at 2250 Thain Grade Rd, Lewiston?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Columbia Bank at this location offer drive-through services?
Yes, the Lewiston Columbia Bank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM.
Are there any special holiday closures for Columbia Bank at 2250 Thain Grade Rd?
Yes, the bank is closed on several holidays including November 11, November 27, December 25, and January 1.
How can I contact Columbia Bank Lewiston branch for customer service?
You can reach the bank by calling their main phone number at +1 208-746-2611 or toll-free at +1 866-486-7782.
Where is Columbia Bank located in Lewiston?
Columbia Bank is located at 2250 Thain Grade Rd, Lewiston, Idaho, 83501, USA.
Does Columbia Bank at Lewiston have an online presence or social media platforms?
Yes, they have a Facebook page (UmpquaBankLewistonThainGrade), a Twitter handle (@columbia_bank), an Instagram account (@columbiabank), and a LinkedIn profile at https://www.linkedin.com/company/columbiabank/.
Are there any nearby restaurants where I can grab a meal before or after visiting Columbia Bank?
Yes, Panda Express and Applebee's Grill + Bar are nearby restaurants where you can enjoy Asian fusion or American cuisine.
What other financial service providers are near Columbia Bank in Lewiston?
Nearby financial service providers include OneMain Financial for check cashing and payday loans, as well as additional ATMs affiliated with Columbia Bank and Umpqua Bank.
Are there convenient shipping and courier services close to Columbia Bank?
Yes, there are UPS Access Point locations and UPS Alliance Shipping Partners nearby, providing shipping and courier services.
What nearby stores and services can I visit along with Columbia Bank?
Near Columbia Bank, you can find Staples for office supplies and printing, CosmoProf for beauty supplies, Big 5 Sporting Goods for outdoor gear, and Aspen Dental for health and dental care.