Business Details
About
BankATMLoan AgencyCheck Cashing ServiceBusiness Banking Service
First Federal Bank is Idaho’s only mutual bank – no stockholders or majority owners, just members. Since 1915, First Federal has been serving the Gem State, and enhancing the well-being of individuals by providing solutions to their financial needs. First Fed offers businesses and individuals local access to premier financial products and services across personal banking, business banking, lending, and wealth management.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
22 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars0
1 star0
- JDJose DavilaAug 5, 20253.0By the way, when I went to first federal to apply, I initially went in to apply for a mortgage loan. I did not qualify because I had defaulted on my previous mortgage loan by six months. And my experience with the lender at that point in time was awesome. She shared jokes and I shared mines. We had good laughs and good vibes. I would definitely recommend her. Then I made my way to the tellers to open up a bank account. Because, you know, it’s local to where I live and I don’t have to drive 2 hours to a branch. My experience with the teller was amazing. She was interactive and engaged with me in a conversation. She even went above and beyond to get me additional information and provided steps to get paid for having monies in my account. Then I went to Carolyn who was my auto loan person. When I initially sat down with her she greeted me and went straight to business without making any small talk. She asked for the VIN number on my car and told me what it was worth and asked if I had the money tk put down. She made an assumption that I couldn’t afford to put any money down. She even expressed that she didn’t want to start the process if I didn’t have any money. While I get her intent, the impact that it had was much worse. I expressed tk her that I was feeling discriminated against and felt like I was being rejected before the process even started. And is illegal to discourage someone tk apply for a loan. While she did express she has only been in role for 6 months, I do want to point out “intent vs impact”. I will be submitting a complain to the consumer financial protection bureau I hopes that some training will be conducted. It is against the Equal Credit Opportunity Act to discourage or discriminate while providing a loan service. When I look at Carolyn j see a product of how First Federal wants to engage with their community.
- TTTELLEZMay 5, 20235.0I personally want to say that I have worked with many other banks and bank personnel in the area thru thepast years, but no one has been as great, fast, and professional and always willing to help and go the extra mile to help anyone like Loralee has. She always answers all my questions and gives me the best options.
- HRHeidi ReddickApr 22, 20225.0We are so thankful for Loralee Mckee and all the staff and the Jerome Branch. Loralee works hard to make the transactions smooth and easy. We wouldn't consider changing.
- GSGuy StubbsApr 20, 20225.0Made it easy to complete the process and get our loan completed.
Frequently Asked Questions About First Federal Bank
What are the regular operating hours of First Federal Bank?
First Federal Bank operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The bank is closed on Saturdays and Sundays.
Does First Federal Bank have a drive-through service and what are its hours?
Yes, First Federal Bank offers a drive-through service. It is open Monday through Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is First Federal Bank wheelchair accessible?
Yes, First Federal Bank provides wheelchair accessible seating and restrooms for customers.
Do I need to make an appointment to visit First Federal Bank?
No, First Federal Bank does not require appointments; customers can walk in during business hours.
What financial services does First Federal Bank offer?
First Federal Bank offers a range of services including personal and business banking, lending, wealth management, check cashing, and ATMs.
Where is First Federal Bank located?
First Federal Bank is located at 1515 S Lincoln, Jerome, Idaho, 83338, United States.
What nearby businesses can I visit after banking at First Federal Bank?
Nearby businesses include Valley Wide Country Fresh Deli and Bullzz-Eye BBQ for dining options, NAPA Auto Parts for automotive needs, and Geminis for beauty and gifts.
Are there any insurance agencies close to First Federal Bank?
Yes, nearby insurance agencies include Donna D'Ambra, Farm Bureau Insurance, Jade Sparrow - Idaho Farm Bureau Insurance Agent, and Perry Shank - Idaho Farm Bureau Insurance Agent.
Can I find car-related services near First Federal Bank?
Yes, Ryan's Repair offers automotive repair, Les Schwab Tire Center provides tire services, and Phillips 66 Gas station and Valley Country Store Car Wash are also nearby.
Is there a coffee shop near First Federal Bank where I can relax?
Yes, Valley Country Coffee Espresso & More is a nearby coffee shop and cafe where customers can relax before or after their visit to the bank.