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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
DO NOT USE KEY BANK
This is the absolute worst financial institution I’ve ever dealt with.
It’s not even a month since opening an account here and I’ve had only problems from day 1. Account locks, problems with the cards, unable to pay online etc…
I’ve spent hours on the phones and also at the branch for multiple issues that the staff are completely unable to resolve every time. It’s always an outside problem out of their control that lies with a department outsourced to another country.
I’ve had to rack up multiple costs because I’ve had to run up my credit cards since not being able to use this card.
What baffles me the most is finding out they outsource their fraud department to India, who nobody at the bank can contact by phone, only by Email. Only one man, in India, scam central of the planet, who now has all of my information, was able to unlock my account again.
It’s glaringly obvious that this bank has taken cost cutting way too far.
I will say this review is nothing against the staff in this branch, they’ve actually tried to be helpful and polite. But sadly, they’ve been completely unable to help with anything at all.
SH
Stephanie Hahn
Mar 5, 2025
5.0
Bryan was a delightful face to see. First thing I did was walk in and he was eager to greet me at the front door! That's such a pleasure this day in age. Seems like great customer service is hard to find! He was polite and personable and made my experience easy! Thank you! Keep up the good work!
AS
Aj Snow
Apr 6, 2017
5.0
Always friendly when I walk in
KB
Kadee Bonds
Mar 27, 2017
1.0
Horrible people in there..... they are super rude and very judgmental when you first walk in especially the teller all way at the end. She was a giant c u next Tuesday to me... I'll never go back. Or bank with this bank ever again.
KH
Kevin Headings
Dec 5, 2015
4.0
Key Bank is a popular Treasure Valley Bank people seem to like it
What are the regular operating hours of KeyBank in Eagle, ID?
KeyBank in Eagle, ID is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does KeyBank in Eagle offer drive-through banking services?
Yes, KeyBank in Eagle has drive-through banking open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is KeyBank closed on any holidays?
KeyBank in Eagle is closed on the following holidays in 2025: November 11, November 27, and December 25.
What banking products does KeyBank in Eagle offer?
KeyBank offers checking accounts, savings accounts, CDs, loans & lines of credit, credit cards, and investment services.
How can I schedule an appointment with KeyBank in Eagle?
You can schedule an appointment through their booking link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH12560080&fs=1&appointmentTypeGroupId=banking&ch=yext
Does KeyBank provide online and mobile banking services?
Yes, KeyBank offers online and mobile banking that provides 24-hour account access and financial products.
Where is KeyBank located in Eagle, ID?
KeyBank is located at 3144 E State St, Eagle, ID 83616, United States.
What nearby places can I visit around KeyBank in Eagle?
Nearby places include Valvoline Instant Oil Change for automotive services, Sport Clips Haircuts of Eagle for haircuts, and Eagle Coffee and Bakery for coffee and pastries.
Are there any telecommunications retailers near KeyBank in Eagle?
Yes, nearby telecommunications retailers include Victra — Verizon Authorized Retailer, GoWireless Verizon Premium Retailer, Verizon, and T-Mobile, offering mobile phones and related services.
What food options are available near KeyBank while visiting Eagle?
Food options near KeyBank include KB's Burritos food truck, Crumbl - Eagle dessert shop, Carl's Jr. fast food restaurant, Taco Del Mar for Tex-Mex, and Cafe Crane for cafe-style meals.