Wells Fargo Bank

2.5
42 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
823 Cleveland Blvd, Caldwell, ID
83605, United States

Hours

Reviews

2.5
42 reviews
5 stars
12
4 stars
4
3 stars
2
2 stars
1
1 star
23
  • FS
    Floyd Smythe
    Apr 8, 2025
    1.0
    People are nice but the company is lousy
  • AS
    Amanda Serrano
    Nov 7, 2023
    1.0
    Terrible customer service from Juliana, very condescending, seemed impatient. Very rude several times and also speaking to us in a very condescending tone. There’s a difference between being very professional and being condescending, so I know the difference and I know for a fact that Juliana was NOT being professional towards us. We had questions and she was very short with us, her facial expressions did not help either because she kept looking at us as to why we didn’t know the answer. Hopefully she was having an off day but still treating people like that should not be tolerated, and if she was not having an off day then she should be retrained.
  • DS
    Danielle M Spence
    Jul 2, 2020
    3.0
    Paula needs to work on her customer service skills when assisting people thru the drive thru. She was very rude & condescending. Wells Fargo needs to be consistent on there policies. I've obtained a cashier's check the last three month's thru the drive thru. Because the lobby has been closed. Not once have they requested my driver's license until today. When I questioned why I was told rather rudely to come inside next time. Then Paula cut communication. Wouldn't recommend this branch
  • KS
    Kyle S
    Mar 8, 2019
    1.0
    Wells Fargo as a whole is pathetic! This branch in particular, can't even have a working machine to print out money orders. Last Friday (03/01/2019) they told me the machine was "Out of Order" and the part to fix it, will be in on Monday (03/04/2019). Fast forward to today (03/08/2019) I go in to get a money order and they tell me that the machine is "Out of Order" and they "might have to get a new one." Between overall customer service and failing necessity machines to run a business, I guess Wells Fargo is BEGGING their customers to find a better bank!

Frequently Asked Questions About Wells Fargo Bank

What are the regular business hours for Wells Fargo Bank at 823 Cleveland Blvd, Caldwell, ID?

Wells Fargo Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does Wells Fargo Bank offer drive-through banking services?

Yes, Wells Fargo Bank provides drive-through banking services with the same hours of operation as the branch: Monday to Friday 9:00 AM - 5:00 PM, and Saturday 9:00 AM - 12:00 PM.