Edward Jones provides personalized investment services designed to fit the individual needs and goals of our clients. Our services include retirement planning, education savings, and tax-efficient investment strategies. We work to ensure that every client receives tailored advice through face-to-face consultations. Our team is committed to helping you along your financial journey so you can feel confident and secure in your financial future.
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Edward Jones - Financial Advisor: Marcelle L Winn, AAMS®
I was a client of Edward Jones under advisor Marcelle Winn and unfortunately had a very disappointing experience that ultimately led me to switch advisors.
After moving to a new advisor, I learned that my Roth IRA had been set up incorrectly, and that none of my personal or marital information had been updated — including the fact that my husband and I were married. This is basic, critical information that any financial advisor should be reviewing and updating regularly.
Even worse, no new investments had been made in either of our accounts for years. We were left in the same funds, with no diversification or adjustment for growth, which left us significantly underperforming the market. There was no strategy, no review, and no initiative taken to help us maximize our financial goals.
I had also requested an account that would act as a savings account but still be invested and earning interest. Instead, it was set up as a secured deposit, earning minimal returns — no better than a regular bank savings account. This again reflected a lack of care and attention to my financial planning needs.
On top of the poor account management, the branch office administrator, Mackenzi Church, was consistently rude and unprofessional when calling. Her tone and attitude made it uncomfortable to deal with the office, and I eventually had to request that Marcelle contact me directly instead of having Mackenzi be the point of contact. That kind of interaction is the last thing you want when you're trying to manage your finances and plan for the future.
This experience left me feeling ignored and mismanaged. I would not recommend Marcelle Winn or her office to anyone seeking proactive, thoughtful, or even just basic competent financial advising. You deserve better oversight, better communication, and a team that’s actually invested in your growth.
Frequently Asked Questions About Edward Jones - Financial Advisor: Marcelle L Winn, AAMS®
What services does Edward Jones - Financial Advisor: Marcelle L Winn, AAMS® offer?
They provide personalized investment services including retirement planning, education savings, tax-efficient strategies, and face-to-face financial advisory consultations.
What are the office hours for Edward Jones - Financial Advisor: Marcelle L Winn, AAMS®?
The office is open Monday to Thursday from 8:30 AM to 4:30 PM, Friday from 8:30 AM to 2:00 PM, and closed on weekends.
Where is Edward Jones - Financial Advisor: Marcelle L Winn, AAMS® located?
They are located at 1444 S Entertainment Ave, Suite 201, Boise, ID 83709, USA.
How can I contact Edward Jones - Financial Advisor: Marcelle L Winn, AAMS®?
You can reach them by phone at +1 208-342-3413 or via email at marcelle.winn@edwardjones.com.
Can I schedule a financial consultation online with Marcelle L Winn?
Yes, you can book a consultation through their contact page at https://www.edwardjones.com/us-en/financial-advisor/marcelle-winn/contact/.
Does Edward Jones - Financial Advisor: Marcelle L Winn, AAMS® have mobile apps?
Yes, their mobile apps are available for Android on Google Play and for iOS on the App Store.
What languages are spoken at Edward Jones - Financial Advisor: Marcelle L Winn, AAMS®?
Services are provided in English.
What notable businesses or services are located near Edward Jones - Financial Advisor: Marcelle L Winn, AAMS®?
Nearby businesses include Divine Locks (vitamins and supplements), Puravive (weight loss center), and Truckstop (freight and cargo service).
Are there any restaurants close to Edward Jones - Financial Advisor: Marcelle L Winn, AAMS® where clients could dine before or after meetings?
Yes, options nearby include Panda Express, The Tortilla Factory Mexican Grill, and Bajio Mexican Grill, offering diverse dining choices.
What nearby amenities can clients use when visiting Edward Jones - Financial Advisor: Marcelle L Winn, AAMS®?
Clients can visit Lowe's Home Improvement for retail needs, Liberty Tax Service for tax-related services, and Oxford Suites Boise for accommodations nearby.