Wells Fargo Bank

3.1
25 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
1055 NE 56th St, Pleasant Hill, IA
50327, United States

Hours

Reviews

3.1
25 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
2
1 star
10
  • RL
    Robbie Lydic
    Sep 13, 2022
    1.0
    Family member out of town went to make a CASH deposit. They tell me we can't take cash for a deposit. You can deposit a check but no cash.
  • EK
    Elizabeth Kuttler
    Aug 16, 2019
    5.0
    Kelli Underwood, the service manager, was so helpful with my situation. What was a sticky situation she helped me manage through it and figure out all the twists and turns of my predicament. I highly recommend this Wells Fargo if you’re planning on going inside and talking to a teller.
  • MS
    Michael Schmidt
    Aug 31, 2018
    5.0
    Despite all the negative publicity surrounding Wells Fargo, we decided to go with WF because the institution offered the services we were looking for. Our first contact was with Morgan, a personal banker. She takes her role seriously and addressed each of our questions and concerns setting us at ease that we chose the right place for our finances. Once we were set up with a cup of coffee and various accounts and a quick tutorial about the website and the app, Morgan introduced us to the staff on duty. Every one of them were welcoming, polite and patient. We were so impressed with the service and attention, we bought donuts for the staff the next day and we've been doing that on each of our monthly paydays. Customer service is a tough gig and we have discovered that giving a little kindness to those who serve goes long way to getting kindness in return. So when I read reviews of poor service or disrespectful treatment, I wonder what the customer did to earn it. We have NEVER had a bad experience at this branch and the one time we thought we were potential victims of a scam, Morgan made some phone calls and cleared up the mess in ten minutes. THAT'S customer service. Nikki, Megan, and Mckenna are top tellers and greet us with welcoming smiles and hellos. They are efficient and proficient. And Sarah is always there if we need a backup. When we were having trouble getting our credit reports opened and viewed for a WF credit card, it was Sarah who did continous follow-up until the problem was resolved. If anything goes wonky at WF it won't because of whom we've met at WF or service and services we have received.

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank offer at this location?

This Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for this Wells Fargo Bank branch?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.