Wells Fargo Bank

3.2
41 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
600 Army Post Rd, Des Moines, IA
50315, United States

Hours

Reviews

3.2
41 reviews
5 stars
20
4 stars
2
3 stars
1
2 stars
3
1 star
15
  • AB
    Anthony Bele
    Dec 17, 2025
    1.0
    The branch is understaffed and disorganized. The manager Teresa Preston was extremely rude and combative when I asked her how to see a banker and let her know the QR code to get on the wait list was not working.
  • LL
    Lili Lee
    Dec 15, 2025
    2.0
    Long waiting time for a simple request.
  • LS
    LJ Snow
    Nov 1, 2019
    1.0
    Worst customer service ever. Completely ignored while trying to ask for help because the employees were too busy gossiping. They noticed us and still took their time to finish their conversation and then gave us an attitude as we requested assistance.
  • JJ
    Jim Jones
    Nov 13, 2018
    1.0
    Several employees in this Des Moines' bank location are very nice. However, they can't overcome the horrible phone and customer service systems of the parent bank. I called about mid-day on a Tuesday to ask a simple currency question, and after ringing and being on hold for 6 minutes, it was answered in Dallas, Texas. The answerer could not answer my question and I was placed on hold again. After 20 minutes a nice man answered and was able to answer my question. It took him less than 2 minutes. Total call time 22 minutes. Ridiculous!

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 600 Army Post Rd offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the regular business hours for Wells Fargo Bank on Army Post Rd?

The bank is open from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 12:00 PM on Saturday. It is closed on Sundays.