First Interstate Bank

2.9
27 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Des Moines, IA offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Des Moines branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
1347 E Euclid Ave, Des Moines, IA
50316, United States

Hours

Reviews

2.9
27 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
2
1 star
12
  • BD
    Brad Dinning
    Sep 26, 2025
    1.0
    Had to open an account just to get some smaller bills. Lobby was also a dump.
  • TS
    Tom Southard
    Feb 7, 2023
    1.0
    Without a doubt consistently bad experiences. After 65 years moving our family account.
  • JM
    Jade Martin
    Apr 4, 2018
    1.0
    These people are rediculously incompetent. I tried to change my address 3 times and they still got it wrong (I was getting someone else's bank statements). Asside from that, if you have any request (such as, "don't close this account till the rent goes through") they aren't going to bother. Due to their errors, I am late on rent and have to hunt down 575$ to wherever it went. The bank is nice is you never move, or change , or need any sort of actual service. UPDATE: I closed my account 2 weeks ago and they are still sending me SOMEONE ELSES BANK STATEMENTS. Way to go guys.
  • KM
    Kristen McLaughlin
    May 20, 2017
    1.0
    The worst bank ever! The tellers are so rude and want to agrue with everyone! I have never been treated so poorly......

Frequently Asked Questions About First Interstate Bank

What are the regular business hours for First Interstate Bank in Des Moines?

The bank is open from 9:00 AM to 5:00 PM Monday through Friday and is closed on Saturdays and Sundays.

Are there any special holiday closures I should be aware of?

Yes, the bank is closed on November 11, November 27, and December 25, 2025.