Business Details
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Centris Federal Credit Union at 518 E Broadway St in Council Bluffs, NE is here to be your trusted lifelong financial partner. With comprehensive financial services including personal financial services, such as personal banking, loans, investments, and insurance, as well as business services ranging from business banking and business loans to payroll services, we’re here for whatever you need. And with online and mobile banking and an abundance of surcharge-free ATMs, we offer the convenience you expect! Centris Federal Credit Union is federally insured by the NCUA and is an Equal Housing Lender.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Centris Federal Credit Union
518 E Broadway St, Council Bluffs, IA
51503, United States
Hours
Frequently Asked Questions About Centris Federal Credit Union
Can I share my login with another person?
No, never share your Login ID, password or Secure Access Code with anyone. Another person authorized on the account can create their own login.
How do I enroll in online banking?
You can easily enroll using the Login button on our website and selecting ‘First Time User.’ You can also download the Centris mobile app to enroll.
I saw a message that says I am locked out when I tried to login. How can I sign in to my accounts?
When a password is entered incorrectly three times, our security system will temporarily block access for one hour. If another attempt is made, the block is extended another hour. Please wait before login is attempted again.
What do I do if I can’t log in to online banking?
You can use the ‘Forgot Login ID’ or ‘Forgot Password’ on the login page. You can also call our Contact Center at 402-334-7000 Option 3 Online Banking Monday through Friday 8:30 a.m. – 6:00 p.m. and Saturday 9:00 a.m. – 1:00 p.m.
Can I reset my password myself if I forget it?
Yes, you can use the self-service reset on your browser or our mobile app.
Where can I find my Login ID?
You can click the ‘Forgot Login ID’ link on the main login screen, input the required information, and receive an email with your Login ID.
Can I add my Centris debit card to a digital wallet?
Yes, you can add it to Apple Pay, Google Pay, or Samsung Pay.
What is a Secure Access Code (SAC) and why do I need one?
It is a randomly generated six-digit number used to verify your identity, which adds an extra layer of security to prevent unauthorized access to your accounts. You can select to receive it by phone, text or push notification.
What are the benefits of joining a credit union?
Members of a credit union enjoy numerous benefits, such as:
- Competitive rates on loans and savings options
- Fewer and lower fees compared to traditional banks
- Personalized customer service
- Access to free financial education and financial counseling
How do I become a member?
To become a member of our credit union, you need to meet our membership eligibility requirements, which typically include living, working, worshiping, or attending school in the counties of Cass, Dodge, Douglas, Sarpy, Saunders, Lincoln, McPherson and Washington in Nebraska or Harrison, Mills or Pottawattamie in Iowa.
Are my deposits insured?
Yes, your deposits are insured up to $250,000 by the National Credit Union Administration (NCUA), providing you with peace of mind that your money is safe.
How can I access my account?
You can access your account through various convenient methods, including online banking, mobile banking, ATMs, automated phone banking, and in-person visits to our branches.
How do I keep my accounts safe?
Never share your username or password with anyone. Centris employees will never ask for this information.
Our Member Protection Center is a great resource for ways to protect your accounts.
What routing and account numbers do I use for ACH deposits and withdrawals?
Find the specific information you need by logging in to our online banking website or mobile app. Log in to your account and click on the account tile you want to use. Under the account title at the top, select ‘Details and Settings.’ There you will find the Electronic Account Number that can be used for ACH withdrawals or incoming deposits.
What financial services does Centris Federal Credit Union offer?
Centris Federal Credit Union offers personal banking, loans, investments, insurance, business banking, business loans, payroll services, online and mobile banking, and surcharge-free ATMs.
What are the lobby and drive-through hours at Centris Federal Credit Union in Council Bluffs?
The lobby is open Monday to Friday from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 1:00 PM. Drive-through hours are Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM.
Is Centris Federal Credit Union federally insured?
Yes, deposits at Centris Federal Credit Union are federally insured up to $250,000 by the National Credit Union Administration (NCUA).
How do I become a member of Centris Federal Credit Union?
You need to meet membership eligibility by living, working, worshiping, or attending school in specified counties in Nebraska or Iowa as outlined by Centris Federal Credit Union.
Can I use Centris Federal Credit Union's debit card with digital wallets?
Yes, you can add your Centris debit card to Apple Pay, Google Pay, or Samsung Pay for convenient digital payments.
What should I do if I am locked out of online banking at Centris Federal Credit Union?
The system temporarily blocks access after three incorrect password attempts. Wait an hour before trying again or use 'Forgot Password' options, or call their Contact Center during business hours for help.
Does Centris Federal Credit Union provide wheelchair accessible facilities?
Yes, Centris has wheelchair accessible entrances, parking, seating, restrooms, and a drive-through.
What nearby food options are available when I visit Centris Federal Credit Union at 518 E Broadway St?
Nearby you can enjoy dining at Pizza Counter, Great Wall Express (Asian cuisine), Jimmy John's, Blimpie, Wholesome Harvest, Goodrich Dairy, or Taco Bell, all within walking distance for a great meal before or after banking.
Are there any nearby government or community service offices near Centris Federal Credit Union in Council Bluffs?
Yes, nearby services include the Department of Human Services, Heartland Family Services, PMP - Prevention Means Progress, Iowa Department of Health and Human Services, and Community Foundation for Western Iowa, providing support and resources to the community.
Can I visit any nearby health-related services when visiting Centris Federal Credit Union?
Yes, nearby health-related places include Beltone Audiology and Hearing, ASI Audiology & Hearing Instruments, Wings of Hope Cancer Support Center, and Life Dimensions which offers massage and yoga therapy.