TIAA Financial Services

Reviews

• KP

  Kaju Pal

  Sep 28, 2023
  1.0
  Had to enroll due to company matching policy. I can confirm TIAA provide some of the worst retirement options. With any equity options expense ratios are super high compare to any other company. Their money market fund is not insured at all. Final nail in the coffin is the traditional, good luck taking money out of it. It will take 10 years to rollover the money and during this 10 years withdrawn period you do not earn any interest at all.
• MC

  Mike Colder

  Jun 19, 2023
  1.0
  My experience was terrible. I have more money in taxable accounts than I do with TIAA-CREF, but the “advisor” didn't even want to know what my other investments were. I should be holding all my bonds in the tax deferred accounts, and all equities or stocks in the taxable accounts, but this clown had no clue.
• CD

  C Dp

  Jul 1, 2019
  2.0
  Came to their new location today. Receptionist was on a personal call the entire time -- even through checking me in. She was complaining about some family member and even did an impression of this person. I waited for 3 min right outside the door to get buzzed in because she wasn't paying attention then I took a seat as no direction was given. She snapped at me to sign in...while she proceeded to talk on the phone. How unprofessional!!! The actual advisors are much more helpful, so I can't fault them for this but such a complete turn off when you're supposed to be representing your company....
• MD

  MG Durham

  Jan 21, 2018
  5.0
  By contrast, I have had a wonderful experience with TIAA. Our financial advisor is easy to get in touch with, and he knows his stuff. Having a local office makes accessing TIAA services even more convenient and efficient. The website is easy to navigate, as well. My overall rating is very positive.
• VK

  Vidya Kollu

  Apr 11, 2017
  1.0
  Worst and horrible customer service experience while having my excess retirement contributions refunded while having transferred to the call center- making me go about round and round . Spent hours and hours over phone with out any useful information available. If only I had another choice would not even ever recommend this service to anybody else even in a night mare. Wish could give negative stars if the feature is available. Single star is given so that i could post this review.

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