First Interstate Bank

2.7
21 reviews
This day's all yours. First Interstate Bank. Member FDIC.

About

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First Interstate Bank in Carlisle, IA offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Carlisle branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home. Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.

Location

First Interstate Bank
120 S 1st Street, Carlisle, IA
50047, United States

Hours

Reviews

2.7
21 reviews
5 stars
7
4 stars
2
3 stars
0
2 stars
2
1 star
10
  • BT
    Bobby Tillman
    Jun 23, 2022
    1.0
    We had greatwestern bank for almost 15 years. they switched hands to first interstate without even telling us. didn't take things out for almost 2 weeks and then it ended up overdrawing my account. I couldn't get an account balance at any ATM. I called 7 different first interstate banks and the phone rang and rang.. My check went in last week and I was buying father's day gifts for my husband with my kids and my card was declined. I had plenty of money in there. I called the carlisle bank on Friday 6/17 and spoke with someone who was understanding and said the person who could help me would call back Tuesday. No call Tuesday. I called several times and no answer. She called me back today to tell me she couldn't help me and she then told me that I needed to manage my money better and online banking isn't a replacement for check register. I let her know that I have been doing it that wasly for years with no issues. The problem is I didn't have access to my account balance and things were taking 1-2 weeks to post. I have never had such an experience with a bank before. I will be going elsewhere.
  • BJ
    Brandon Johnson
    May 1, 2020
    5.0
    We just moved to the area and they have been a great help! Logan has helped our small business. I appreciate all they've done and very quickly done!
  • MY
    Marc Yamashita
    Oct 22, 2019
    1.0
    How this horrible bank achieved 3.5 stars escapes me. My family has banked there for some time. Today they refused to accept a deposit into my sister's account from her daughter. We walked down with my sisters dog and granddaughter and while they recognized all of us, including the dog, they said without my sister present they could not accept a deposit. It wasn't a question of credibility of the check, or because we expected a receipt (we didn't ) but simply because she was not present. Do you know that insincere "so sorry " people offer when they are hiding behind a "rule" they pretend prevents them from doing the right thing? While I don't want to make it personal, the cashiers could best be described as a polished and disengenuine in their horrible service.

Frequently Asked Questions About First Interstate Bank

What are the regular business hours of First Interstate Bank in Carlisle, IA?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Is there a drive-through service available at First Interstate Bank in Carlisle?

Yes, the bank offers a drive-through service Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on weekends and select holidays.