Business Details
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BankATMSavings and Loan AssociationFinance CompanyInvestment Service
You can rely on us for trusted financial guidance, banking education, affordable options, and convenient services. Visit your nearest location to get started.
Member FDIC | Equal Housing Lender
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.9
10 reviews
5 stars
4
4 stars
1
3 stars0
2 stars0
1 star
5
- KKKylieOct 27, 20251.0I had my online banking hacked and someone tried to deposit 2 fraudulent checks. I received 2 emails about them and was confused because I rarely log in myself. This happened at about 6:30pm so I waited to call the bank in the morning. I called and was told that Loss Prevention was already handling it, and I was to just wait to receive a call from them. Later I got a call from Loss Prevention and she asked me a few questions- and I said I didn't give out any information, and I didn't have any physical checks, so I couldn't have deposited them. The manager from BC535 also called me and said I should just change my password and turn off access to mobile check depositing, which was fine because I never used it anyway. The next morning, I got a notification that one of my financial apps was unable to connect to my banking app anymore, so I tried to log in and was unable to. I tried to reset the password and I never got an email to reset the password, so I called the bank. I was transferred to Loss Prevention in which they decided to tell me that my bank account will be closing in 45 days (which is fine, I understand, but I should've been told that initially) and so I asked if I could just open a new one and I was told that I would not be able to, but that there "is not reporting done." So not only did my information probably get taken, my accounts were hacked, now I have to move all of my direct deposit and automatic bills AFTER I was told to just change my password. Poor handling. You better hope your banking doesn't get hacked if you bank here. What is already a stressful situation... was made even more stressful.
- PPPedrito PjAug 26, 20215.0Como puedo tener una cuenta yo no tengo residencia pero tengo id de mi país
- IIisuflip21Sep 12, 20205.0Excellent customer service and attention to detail. Would absolutely recommend for your banking needs in Ankeny!
- TWTerry WaltersdorfFeb 16, 20194.0Not sure why the 1 rating from others. Friendly service, reasonable. I only wish there was "in house" investment personnel.
Frequently Asked Questions About Great Southern Bank
What are the regular banking hours at Great Southern Bank in Ankeny?
Great Southern Bank in Ankeny is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service at Great Southern Bank available?
The drive-through at Great Southern Bank operates Monday to Friday from 8:00 AM to 5:30 PM, on Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Is Great Southern Bank accessible for individuals with disabilities?
Yes, Great Southern Bank has a wheelchair accessible entrance for customers with disabilities.
Where is Great Southern Bank located in Ankeny?
Great Southern Bank is located at 210 NE Delaware Ave, Ankeny, IA 50021, USA.
What types of financial services does Great Southern Bank provide?
Great Southern Bank offers trusted financial guidance, banking education, affordable options, convenient banking services, home loans, personal and business loans, savings plans, investment services, insurance, and other financial services.
How can I contact Great Southern Bank if I have questions?
You can contact Great Southern Bank by calling the main phone number at +1 515-964-5626 or the alternate phone at +1 515-473-6102.
What are the bank's holiday hours?
Great Southern Bank is closed on major holidays including November 11, November 27, December 25, and January 1.
Are there any nearby dining options I can visit before or after my banking visit?
Yes, nearby you can visit Village Inn, an American restaurant, Burger King for fast food, or 7 Brew Coffee, a coffee shop and cafe.
What nearby health services are available around Great Southern Bank?
Nearby health services include Optimal Health Sports Chiropractic, Ankeny Integrative Health, Asuta Health with chiropractic and acupuncture, Central Iowa Weight Loss, and Medicap Pharmacy.
Are there convenient options for catching public transportation or services nearby?
While specific transit stations are not listed, Great Southern Bank is centrally located near various services like Casey's gas station and convenience store and CoinFlip Bitcoin ATM, which may assist with financial and fueling needs during your visit.