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First Interstate Bank in Ankeny, IA offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Ankeny branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
Location
Hours
Reviews
3.4
14 reviews
5 stars
8
4 stars0
3 stars
1
2 stars0
1 star
5
- KNKari NunnikhovenJun 7, 20235.0Great customer service! The management there is top notch! I’ve always had a fabulous experience getting my questions answered and getting prompt professional attention every time I’ve gone in!
- MJMonica JanssenJul 29, 20221.0Awful customer service
- DFdagan flemingAug 25, 20215.0I pretty much have always had an amazing experience at Great Western, to the point where walking in a lot of tellers knew me by name which was so cool!! Today I talked on the phone with Ciera, and she was SO kind and helped me out so much on a mistake that I now realize was 100% my fault and tbh kinda embarrassing! Anyways, if you’re looking for a good bank with friendly staff and even better customer service this is DEFINITELY the bank you’ll wanna switch to!
- JWJoshua WeaverNov 20, 20205.0The customer service I have received at the Ankeny location from Abby, and many others, is the reason I have stayed with Great Western for the last 4 years. I have had not great experiences at some of the other locations but I know I can always count on the people in Ankeny to take care of anything that comes up. I don’t even live in Ankeny anymore, but I will continue to bank with them.
- BHBarbara HokelAug 23, 20165.0This bank takes care of us! Love them and highly recommend their services. They know us by name when we're in the bank AND when they see us elsewhere!
Frequently Asked Questions About First Interstate Bank
What are the regular hours of operation for First Interstate Bank in Ankeny?
The First Interstate Bank in Ankeny is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the First Interstate Bank Ankeny branch closed for holidays?
The branch is closed on November 11, November 27, and December 25, 2025, for holidays.
Does First Interstate Bank in Ankeny offer drive-thru banking services?
Yes, there is a drive-thru available Monday through Friday from 9:00 AM to 5:00 PM, closed on weekends and holidays.
What personal banking products are available at First Interstate Bank in Ankeny?
They offer personal checking, personal savings, rewards credit cards, personal loans, personal lines of credit, auto loans, home loans, mortgages, and construction loans.
Which business banking services does First Interstate Bank in Ankeny provide?
The bank provides business checking and savings, merchant services, payment processing, business loans, commercial loans, commercial payments, and business sweep accounts.
What digital banking features are offered at First Interstate Bank Ankeny?
Services include mobile banking, mobile deposit, remote deposit, online banking, online bill pay, and online account opening.
What nearby banks could be options if I want alternatives to First Interstate Bank in Ankeny?
Great Western Bank is a nearby bank located close to First Interstate Bank in Ankeny.
Are there dining options near First Interstate Bank in Ankeny for before or after my visit?
Yes, nearby restaurants include HuHot Mongolian Grill, The Other Place Ankeny, Okoboji Grill, Pancheros Mexican Grill, Marble Slab Creamery, and The Scoops Udder Place.
Where can I find nearby services for mobile phone repair and electronics near First Interstate Bank in Ankeny?
uBreakiFix and uBreakiFix by Asurion offer mobile phone repair and electronics repair near the bank.
How can I connect with First Interstate Bank Ankeny on social media or online?
You can visit their website at https://locations.firstinterstatebank.com/ia/ankeny/2110-se-delaware-ave.html, their Facebook page at facebook.com/FirstInterstateAnkeny, LinkedIn at linkedin.com/company/first-interstate-bank/, their Instagram handle @firstinterstate, and their YouTube channel at youtube.com/user/firstinterstatebank.