Wells Fargo Bank

3.0
40 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
424 Main St, Ames, IA
50010, United States

Hours

Reviews

3.0
40 reviews
5 stars
15
4 stars
4
3 stars
2
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1 star
16
  • SB
    Steven Baccam
    Oct 10, 2017
    3.0
    All I wanted was a new debit card. It was under return mail , and so probably wasn't Wells Fargo's fault. The thing was that the second time I went it took about 25 minutes longer to order it and set up a temporary card. She said the "system was wonky," but she asked for assistance and the other lady got it to work right away. There goes 25+ minutes of my life. Are people not being trained correctly? Or are they hiring wrong people for the job? Look, I know people have had rough days, but this was a huge time waster. I could have gotten at least a card ordered over the phone, but I choose to go to a store so I can talk face to face to a person, which to me is more convenient. This experience was an inconvenience.
  • GG
    GB
    Feb 6, 2017
    1.0
    While the bankers were always friendly, the bank opened a credit card for me without my knowledge that took three years worth of calling to close, even after speaking with the manager several times. They also have been sending my mail to my old address for the last two years despite several attempts to change it online and in-person.

Frequently Asked Questions About Wells Fargo Bank

What banking products does Wells Fargo Bank in Ames offer?

Wells Fargo Bank in Ames offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for Wells Fargo Bank's drive-through service?

The drive-through service is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.