Bank of Hawaii

2.9
23 reviews
Reach your possible. Bank of Hawaii. Member FDIC.

About

BankBank of Hawaii
For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.

Location

Bank of Hawaii
4480 Kapolei Pkwy., Kapolei, HI
96707, United States

Hours

Reviews

2.9
23 reviews
5 stars
7
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1 star
11
  • MA
    Matthew Adaniya
    Dec 23, 2025
    1.0
    Worst bank experience of my life!! Me and my wife have been putting up with them for 5 years, they have awful monthly fees, every time we’ve called asking for help we get very vague answers and try to rush us off the phone. Even when going into the bank to ask about our account. We got treated like we were bothering them. Their hours are horrible, their customer service is absolutely disgusting, STAY FAR AWAY FROM THIS BANK IF YOU CARE ABOUT YOUR MONEY!!!
  • WE
    w e
    Mar 4, 2024
    1.0
    Mark "the manager" has terrible customer service and attitude problem, you can see he leads by example cause the rest of the staff is terrible too, he shouted at me while I was leaving, I will be escalating this issue.
  • PC
    Pinero Chaz
    Nov 28, 2022
    1.0
    Bank of Hawaii is Trash and im Hawaiian. All they do is Scam Scam Scam and send u to customer service reps in the Virgin islands.
  • GG
    Galaxy. Geek.
    Jul 23, 2017
    4.0
    Your online hours say you're open on Sunday, so we drove down here, but it's closed. Please change your online information to reflect correct hours. I was excited you had opened on Sundays, but obviously it is incorrect. :-( Otherwise...good branch..lines are usually long though so give yourself time.

Frequently Asked Questions About Bank of Hawaii

What are the operating hours of the Bank of Hawaii branch in Kapolei?

The Kapolei branch is open Monday to Friday from 8:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and major holidays.

Where is the Bank of Hawaii branch in Kapolei located?

It is located at 4480 Kapolei Pkwy., Suite 700, Kapolei, HI 96707, USA.