For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.
I'm a African American and a Pastor. I've been with this bank about three years and on January 18th, I visited BOH in Kapolei maskless. Management had the nerve to ask me to go outside in order to transact business. I informed the general manager that I'm not a second class citizen and we're not back in the 60's during segregation and I refuse to be discriminated against. Kelli pointed to the large folded sign near the front door entrance and stated wearing masks was their policy. I asked her to show me the policy in writing and she could not. I informed Kelli that mandates are not laws and that laws are voted on and passed by the Legislature. I reminded her why Joe Biden's mask mandate was just overturned by the Supreme Court. They refused to allow me to exercise my constitutional right to Not wear a mask and discriminated against my common law as an American citizen. I served the GM, Kelli. I returned the next day to the same discrination. Its a shame how businesses are willing to lose the very customers who keeps their doors open and ability to even have a business. No one should be treated like a dog in the street after all we've been through. I've experienced discrination before but this takes the cake! No one should support this company!
JS
Jayste Sotelo
Jan 10, 2022
1.0
HORRIBLE SERVICE BANK OF HAWAII KAPOLEI!! I wish I could give them ZERO STARS! My husband tried to cash a check that was printed from there bank not a personal written check but a ACTUAL check that had to be printed out from them with my husband name on it & the teller (young papolo lady) tells my husband that she had to verify it WHEN IT WAS PRINTED THERE! Making as if my husband was criminal & trying con them!! Took her over 30min just to okay there own check! How can you fake a check that only your bank can print? & my husband verified it for you!! She kept going back and forth with him this is so not acceptable!! Bank of hawaii YOU CAN DO BETTER! Employees needs to be trained on GOOD CUSTOMER SERVICE to the local community!!
What are the operating hours of the Bank of Hawaii branch in Kapolei?
The Kapolei branch is open Monday to Friday from 8:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and major holidays.
Where is the Bank of Hawaii branch in Kapolei located?
It is located at 4480 Kapolei Pkwy., Suite 700, Kapolei, HI 96707, USA.
What special services does the Bank of Hawaii branch in Kapolei offer?
They provide Wire Transfer, Notary Services, and Medallion Signature Guarantee services.
What types of banking services can I find at the Kapolei branch?
Services include Foreign Currency exchange, Business Depository, Drive-through ATM, and Safe Deposit Boxes.
Is the Bank of Hawaii Kapolei branch a member of any banking associations?
Yes, it is a member of the FDIC, Hawaii Bankers Association, Mid-Size Bank Coalition of America, and Consumer Bankers Association.
How can I schedule an appointment with the Bank of Hawaii Kapolei branch?
You can schedule an appointment via their online booking service at https://www.boh.com/locations.
What nearby restaurants can I visit before or after banking at the Kapolei branch?
Nearby restaurants include Pho 97 One (Vietnamese), Mad Bene (Italian and Pizza), and Gyu-Kaku Japanese BBQ.
Are there any shopping centers close to the Bank of Hawaii Kapolei branch?
Yes, Kapolei Commons shopping center is nearby and offers lots of shopping opportunities for visitors.
If I need health supplements or vitamins, where can I shop near the Kapolei branch?
The Vitamin Shoppe is close by, providing a range of vitamins and supplements.
Can I find entertainment options near Bank of Hawaii Kapolei?