Bank of Hawaii

3.4
7 reviews
Reach your possible. Bank of Hawaii. Member FDIC.

About

BankBank of Hawaii
For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable

Location

Bank of Hawaii
4-1407 Kuhio Hwy., Kapaa, HI
96746, United States

Hours

Reviews

3.4
7 reviews
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1 star
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  • FJ
    Fiona Johnston
    Dec 16, 2025
    1.0
    The people at the counters have absolutely NO knowledge of what they are doing! The made BOH such a joke! I asked help for setting up external accounts so I can transfer out funds to my other none bank of Hawaii accounts. The first person completely doesn’t know how and she sent me to another one. The Second Lady sounded like n Know a little bit more and after about 10 minutes research she told me that BOH doesn’t allow people to transfer funds out on apps. I can only do Zelle or wire transfer at the counter. I thought very hard with my toes and I didn’t believe it. LOL! Please, please, at least hire someone have basic knowledge!
  • KK
    Kris Kilgroe
    Jul 7, 2025
    4.0
    Hey, they are better than First Hawaiian bank, can't complain there.
  • LF
    Larry Fudge
    Apr 19, 2019
    5.0
    Best Bank & the Best Branch in Hawaii. Been banking at this branch since 1981 (38 years) business and personal. The staff is, and always has been, super friendly and helpful.
  • SN
    Stephen Northcutt
    May 16, 2018
    3.0
    There is an outside ATM on the Kuhio Hwy side of the bank. This has been my goto bank for almost 20 years. Service and the services available are slowly drifting down. There isn't always a notary. The teller turnover is scary. I guess I will have to change. When we sold our house there was no manager there that could authorize handling the certified check from escrow. Parking is entered from around the back, (first picture). There are more spots that you might guess. Consider using Lehua St. to get there, it is quicker and you have easy access to the bypass.

Frequently Asked Questions About Bank of Hawaii

What are the operating hours of the Bank of Hawaii branch in Kapaa?

The Kapaa branch is open Monday through Friday from 8:00 AM to 4:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Where is the Bank of Hawaii branch located in Kapaa?

The branch is located at 4-1407 Kuhio Hwy., Kapaa, HI 96746, USA.