Bank of Hawaii

2.4
28 reviews
Reach your possible. Bank of Hawaii. Member FDIC.

About

BankBank of Hawaii
For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.

Location

Bank of Hawaii
636 Kailua Rd., Kailua, HI
96734, United States

Hours

Reviews

2.4
28 reviews
5 stars
7
4 stars
2
3 stars
2
2 stars
0
1 star
17
  • RS
    Rs S
    Nov 29, 2025
    1.0
    Kuulei - Worst teller, unprofessional, with a bratty/whiny/ condescending attitude. Please do everyone a favor and try another profession, thanks!
  • SM
    S M
    Sep 2, 2021
    1.0
    Bank of Hawaii is the worst bank I’ve ever used. If you have an issue with your debit or credit card you won’t be able to use it because they don’t answer the phone on weekends (which is when the majority of people can shop) and during the week the wait time is around an hour. I switched to American savings and it took me 5 minutes to get ahold of a representative who helped me with my issue.
  • KW
    kim weaver
    May 13, 2021
    1.0
    If you go in, it's great service. The phone system, however, is worthless, unless you have plenty do keep you busy while on hold.
  • DS
    Dean Shivvers
    Oct 3, 2017
    1.0
    Only lets you bank if you live on the East side.

Frequently Asked Questions About Bank of Hawaii

What are the operating hours of the Bank of Hawaii branch in Kailua?

The Kailua branch is open Monday through Friday from 8:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and certain holidays.

Where is the Bank of Hawaii branch in Kailua located?

It is located at 636 Kailua Rd., Kailua, HI 96734, USA on the island of Oahu.