Bank of Hawaii

3.4
5 reviews
Reach your possible. Bank of Hawaii. Member FDIC.

About

Bank
For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.

Location

Bank of Hawaii
75-971 Henry Street, Kailua-Kona, HI
96740, United States

Hours

Reviews

3.4
5 reviews
5 stars
3
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0
3 stars
0
2 stars
0
1 star
2
  • RS
    Rose Song
    Aug 23, 2025
    1.0
    Went here on Wednesday afternoon on August 20, 2025. Was dealing with the teller on the left (did not get her name, but she is not local and have an accent), and she was VERY RUDE. She was nice at first, but then she gave me attitude because she couldn't count the money properly and telling me good thing there is no line of customers waiting behind me. This lady obviously doesn't understand what customer service mean. Just because I do not have plenty of money in my bank account, it does not mean you get to treat customer like shit. This bank need to educate her the aloha spirit and customer service skill. Will never come here ever again.
  • CD
    Chad Drayton
    Dec 11, 2024
    1.0
    Worst bank. On the planet. App is glitchy and basically just a browser. Can’t do International payments!?!? Was told have to fill out form to do them. Next call that form had to be in person. Had to transfer to my other US bank to do an international transfer, 10 days later and transfer isn’t done. Avoid avoid avoid. Rather get Revolut
  • AS
    Anna Sierksma
    Oct 4, 2023
    5.0
    All of the tellers are so kind!!!
  • IA
    Ivonne Alvarez
    Jun 23, 2023
    5.0
    Always great service! Mahalo!
  • JL
    john lozano
    Oct 11, 2022
    5.0
    Great customer service, after a fraudulent charge on my debit card the representative did all that was necessary and more to make sure all was taken care of! Thank you Bank of Hawaii.

Frequently Asked Questions About Bank of Hawaii

What is the history and mission of Bank of Hawaii in Kailua-Kona?

Bank of Hawaii has been serving its customers and communities since 1897 with a focus on stewardship, sustainability, and building relationships one at a time.

Where is the Bank of Hawaii branch located in Kailua-Kona?

The Bank of Hawaii branch is located at 75-971 Henry Street inside the Safeway Niumalu Marketplace in Kailua-Kona, Hawaii.