For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.
Went here on Wednesday afternoon on August 20, 2025. Was dealing with the teller on the left (did not get her name, but she is not local and have an accent), and she was VERY RUDE. She was nice at first, but then she gave me attitude because she couldn't count the money properly and telling me good thing there is no line of customers waiting behind me. This lady obviously doesn't understand what customer service mean. Just because I do not have plenty of money in my bank account, it does not mean you get to treat customer like shit. This bank need to educate her the aloha spirit and customer service skill. Will never come here ever again.
CD
Chad Drayton
Dec 11, 2024
1.0
Worst bank. On the planet. App is glitchy and basically just a browser. Can’t do International payments!?!? Was told have to fill out form to do them. Next call that form had to be in person. Had to transfer to my other US bank to do an international transfer, 10 days later and transfer isn’t done. Avoid avoid avoid. Rather get Revolut
AS
Anna Sierksma
Oct 4, 2023
5.0
All of the tellers are so kind!!!
IA
Ivonne Alvarez
Jun 23, 2023
5.0
Always great service! Mahalo!
JL
john lozano
Oct 11, 2022
5.0
Great customer service, after a fraudulent charge on my debit card the representative did all that was necessary and more to make sure all was taken care of!
Thank you Bank of Hawaii.
What is the history and mission of Bank of Hawaii in Kailua-Kona?
Bank of Hawaii has been serving its customers and communities since 1897 with a focus on stewardship, sustainability, and building relationships one at a time.
Where is the Bank of Hawaii branch located in Kailua-Kona?
The Bank of Hawaii branch is located at 75-971 Henry Street inside the Safeway Niumalu Marketplace in Kailua-Kona, Hawaii.
What are the operating hours of the Bank of Hawaii branch at Safeway Niumalu Marketplace?
The branch is open Monday to Friday from 8:00 AM to 4:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays.
How can I contact the Bank of Hawaii branch in Kailua-Kona?
You can call the main phone number at +1 808-643-3888 or the toll-free number at +1 888-643-3888.
Does Bank of Hawaii offer a mobile app for banking?
Yes, Bank of Hawaii offers mobile apps available for download on Android and iOS platforms.
Is there an ATM nearby the Bank of Hawaii in Kailua-Kona?
Yes, there is a Bank of Hawaii ATM and a LibertyX Bitcoin ATM near the branch for convenient access to cash and cryptocurrency services.
What are some dining options near Bank of Hawaii at Safeway Niumalu Marketplace?
Nearby dining includes ZENSHI Handcrafted Sushi, Starbucks, Island Corner Cafe, Julie’s Doughnuts, Swirl Tea, IKKYU Ramen, and Royal Jade Garden, offering a variety of sushi, coffee, tea, donuts, ramen, and Chinese cuisine.
What other financial and related services are near Bank of Hawaii Kailua-Kona?
Nearby financial services include Western Union money transfer, IPX1031 tax services, and Hawaii DMV Now Kiosk for motor vehicle needs.
Are there any nearby beauty and wellness businesses near Bank of Hawaii?
Yes, nearby you can find Supercuts hair salon, Nail Trixx nail salon and beauty spa, Big Island Chiropractic, and counseling services by Kelly Donovan Senft.
What is the website and social media presence of Bank of Hawaii Kailua-Kona branch?
You can visit their website at https://www.boh.com/ and find them on Facebook at https://www.facebook.com/100595872492725 under the name BankofHawaiiKailuaKonaHI.