Business Details
About
Bank
For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.
Location
Hours
Reviews
3.1
39 reviews
5 stars
15
4 stars
5
3 stars
2
2 stars
2
1 star
15
- ELElizabeth L.Sep 10, 20255.0During my most recent visit to this BOH branch, I was assisted by Michelle, who provided outstanding service. I had brought in a large number of filled coin wraps to exchange for both cash and a deposit, and she handled everything with kindness and patience. As she counted the coins, she engaged me in conversation, which made the process feel pleasant rather than burdensome. Despite my multiple requests, Michelle worked efficiently and had everything completed within about 30 minutes (after my initial wait in line). She even offered me extra coin rolls for future use, which was a thoughtful touch. I truly appreciated her professionalism and excellent customer service throughout my visit.
- ECemi chinJul 12, 20254.0This is a very busy branch of Bank of Hawaii. Though there are multiple tellers, expect to spend at least 10 minutes here because of how busy they are. Go early in the day to beat the crowds. With all the construction in the area, go to another branch if possible to save yourself some aggravation.
- KLkeahi lopesDec 17, 20241.0Slow, slow, slow. Everyday at this location you can expect a long line for personal business needs. The tellers are plentiful but the efficiency is low. Other branch locations are much quicker at the counter. Simple deposit or withdrawals may take 5-10 minutes. Parking lot is tight and at a busy intersection so drive cautiously.
Frequently Asked Questions About Bank of Hawaii
What are the operating hours of the Bank of Hawaii Iwilei branch?
The Bank of Hawaii Iwilei branch is open Monday to Friday from 8:00 AM to 4:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is the Bank of Hawaii Iwilei branch located?
It is located at 909 Dillingham Boulevard, Iwilei, Honolulu, HI 96817, USA.
Is the Bank of Hawaii Iwilei branch a member of any banking associations?
Yes, it is a member of FDIC, Hawaii Bankers Association, Mid-Size Bank Coalition of America, and Consumer Bankers Association.
What types of services are offered at the Bank of Hawaii Iwilei branch?
Services include Foreign Currency exchange, Business Depository, Safe Deposit Box, Wire Transfers, and Medallion Signature Guarantee.
How can I schedule an appointment with the Bank of Hawaii Iwilei branch?
You can book an appointment online at https://www.boh.com/personal/book-an-appointment.
Does the Bank of Hawaii Iwilei branch offer mobile banking apps?
Yes, it offers mobile apps available on iOS and Android platforms.
What are the holiday closure dates for the Bank of Hawaii Iwilei branch?
The branch is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What popular restaurants are located near the Bank of Hawaii Iwilei branch?
Nearby popular dining options include Max's of Manila, Max's Restaurant, Yellow Cab Pizza Hawaii, and L&L Hawaiian Barbecue.
Are there any government offices close to the Bank of Hawaii Iwilei branch?
Yes, nearby government offices include the State of Hawaii Department of Human Services Med-Quest Division, Department of Community Services, Kapalama Satellite City Hall, Kapalama Driver Licensing Center, Honolulu Ethics Commission, and DMV Hawaii.
What nearby amenities can I visit when I come to the Bank of Hawaii Iwilei branch?
Besides banking, you can visit Hawaii Self Storage Iwilei for storage needs, Costco for shopping and food court meals, Total Fitness USA and Honolulu Costco Health and Wellness gyms, or enjoy a coffee at Coffee Beans Hawaii nearby.