Business Details
About
Bank
For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.
Details
- Requires appointmentNot available
- Drive-throughNot available
Location
Hours
Reviews
3.5
54 reviews
5 stars
26
4 stars
6
3 stars
5
2 stars
5
1 star
12
- ANAnn NakamuraAug 21, 20255.0I would like to commend Stone for his perseverance in contacting me numerous times regarding my documents to pick up and not giving up until I finally answered his call. The number he was calling from said spam risk and that is why I did not answer. After he left a message I realized it was a legit call. I really appreciate him and knowing what a commendable Bank of Hawaii employee he is. Thank you Stone!
- APAustin parkJun 5, 20251.0I went to deposit coins and bills. But the female teller at the counter didn't count the coins herself. If they only accept bills, why do banking? Aren't coins money? I think the bank tellers are too lazy. I had a very unpleasant experience today. This bank is not good.
- PIPublic InformationMar 10, 20201.0BAD BAD BAD ! They only cater to a certain group of clients. They are only nice to selected group of people. I made a mistake of giving them my money. They don't send me my monthly statements and BLOCK me from getting it on-line. They block my password and user ID. They won't let me sign up for a new user ID account. They are bossy and rude to me. They make demands that they know are impossible to fulfill. They lie to me all the time. This particular elderly Filipino female teller there always gave me a hard time. Too bad I don't know her name. All the other branches are also have at least several bad ones they never terminate. So I quit going there for the past 20 years. The world should know. Thanks to google.
- IKIsaac KOct 7, 20183.0Polite staff but a bit clueless. One employee tells us it's possible to remove a person from an account, then next employee tells us we have to close the account and reopen to remove a person. Teller lines are okay, the desk waiting times are ridiculous. Online banking improved a whole lot lately.
- LLLApr 30, 20185.0Nora (from Lebanon I think?) was the biggest help to me today! She helped me apply for the Hawaiian Airlines MasterCard, and switch my Ease Account to a better checking account. She was so personable and helpful for every step of the way. I wouldn’t know what I did if it weren’t for her. I am so happy it’s my visit today and thought that her outstanding work was worth recognition! Thanks Nora!
Frequently Asked Questions About Bank of Hawaii
What is the address of the Bank of Hawaii branch at Ala Moana Shopping Center?
The Bank of Hawaii branch at Ala Moana Shopping Center is located at 1441 Kapiolani Blvd., Honolulu, HI 96814.
What are the operating hours for the Bank of Hawaii at Ala Moana?
The branch is open Monday to Friday from 8:00 AM to 4:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Is the Bank of Hawaii at Ala Moana open on holidays?
The branch is closed on holidays such as November 11, November 27, December 25, and January 1.
Does the Bank of Hawaii at Ala Moana require appointments for banking services?
No, appointments are not required to access banking services at this branch.
What services and specialities does the Bank of Hawaii at Ala Moana offer?
Services include Foreign Currency, Business Depository, and Safe Deposit Box; specialities include Wire Transfer, Notary Services, and Medallion Signature Guarantee.
What phone numbers can customers use to contact the Bank of Hawaii Ala Moana branch?
Customers can reach the branch by calling +1 808-942-6111 or use toll-free number +1 888-643-3888; a fax number is also available at +1 808-694-6619.
Where can I find the mobile banking apps for Bank of Hawaii?
The mobile banking apps are available on the App Store for iOS and Google Play for Android via their respective download links.
What are some nearby medical services around Bank of Hawaii Ala Moana?
Nearby medical services include Kaiser Behavioral Health Services, Kapiolani Medical Specialists, and Morita Orthodontics, providing a range of healthcare options.
Are there any shopping or wellness centers near the Bank of Hawaii at Ala Moana?
Yes, Sugarfina Ala Moana Shopping Center and Beachside Aesthetics & Wellness are nearby, where customers can shop or enjoy wellness services before or after visiting the bank.
How can nearby dental clinics benefit customers visiting Bank of Hawaii at Ala Moana?
Customers can conveniently access dental care from nearby clinics such as Honolulu Dental Clinic and Kim Orthodontics, making it easy to combine banking with dental appointments.