Bank of Hawaii

4.1
16 reviews
Reach your possible. Bank of Hawaii. Member FDIC.

About

Bank
For over 125 years, we've been a bank with a single focus—our unwavering commitment to doing what's right for our customers and our communities. Since 1897, we have conducted business one relationship at a time in neighborhoods and communities we know. We continue to embrace the same values like stewardship and sustainability to ensure the highest level of confidence among all our stakeholders—our employees, customers, shareholders and local community.

Location

Bank of Hawaii
50 E. Puainako St., Hilo, HI
96720, United States

Hours

Reviews

4.1
16 reviews
5 stars
10
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0
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1 star
3
  • VL
    Vickie Landon
    Oct 21, 2025
    1.0
    ALWAYS takes forever no matter how short the line is. Makes it worse when there are tellers at unopened windows
  • JT
    Joshua Tree
    Jun 13, 2023
    1.0
    Poor service and passive aggressive
  • JS
    Johnathan Medeiros Sr
    Jan 9, 2023
    5.0
    Customer service was great
  • JE
    Jamie Emmsley
    Oct 10, 2016
    1.0
    Very sad, they close before they say they do...

Frequently Asked Questions About Bank of Hawaii

What are the Bank of Hawaii Puainako branch's regular business hours?

The branch is open Monday through Friday from 8:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays and on certain holidays.

Where is the Bank of Hawaii Puainako branch located?

It is located inside KTA Puainako at 50 E. Puainako St., Suite 113, Hilo, HI 96720, USA.