Truist

2.5
62 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9863 HIGHWAY 92, WOODSTOCK, GA
30188, United States

Hours

Reviews

2.5
62 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
4
1 star
34
  • MM
    Mxo mxo
    Aug 7, 2025
    5.0
    Stellar customer service !! This team of employees really work in harmony to get the job done. And special thanks to Mr.Lamar being knowledgeable and prompt , guiding me through the process of opening and account and educating me on the checking account bonus. Eagerly awaiting to serve my needs and equip me with the knowledge of navigating this new banking system for me. The manager even came to say hello and check in on us. I felt special , heard and seen. Definitely a team of super hero’s .
  • RH
    Ryan Hildebrandt
    Jul 31, 2025
    5.0
    Great customer service! Came in to make a withdrawal. There was an error with my account. She was very knowledgeable and fixed it. Very respectful and very sweet! All around great people!
  • BW
    Banks Wise
    Jun 2, 2025
    1.0
    No accountability taken for their fraud department being closed on Saturday’s when we were told to come in person to unlock an account for supposedly suspicious activity. Dismissive & arrogant and ridiculous hoops to jump through for perfectly normal banking.
  • TB
    Tom Bouman
    Apr 13, 2022
    1.0
    This place was a good bank under the SunTrust name. My wife and I opened our first account in 1987. Truist is nothing short of mass confusion. The statements made prior to the merger were false regarding disruptions. Go to a credit union where you will be treated as a valued member.
  • JL
    Javi Le
    May 1, 2021
    1.0
    I don't know what in the world is going on at this location. I was in here when they opened and I was the 3rd person in line. There are 3 able bodied people but only ONE PERSON doing all the work. I was able to ask her name, Kenya is EXCEPTIONAL. She was the only one doing the work. I truely felt very sad for her. She was doing the drive thru and in bank ALONE. Also when we came in we are asked BB&T or Suntrust. When a Caucasian male came in he was greeted only and one of the ones not helping Kenya IMMIDIATELY helped him. He was in and out in a minute. He was not asked which bank, he was just helped. When I had already been waiting my turn for half an hour. This bank needs to be looked in to. Again thank you so much Kenya <3

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.