Truist

2.7
57 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1450 TOWNE LAKE PKWY, WOODSTOCK, GA
30189, United States

Hours

Reviews

2.7
57 reviews
5 stars
23
4 stars
1
3 stars
0
2 stars
3
1 star
30
  • DL
    Derek L
    Dec 22, 2025
    1.0
    Warning to anyone depositing large sums at Truist Bank they steal! I went to cash a Truist check at a Truist branch. I called a week before to make sure the funds wouldbe available. And the Bank teller convinced me to just open a Truist account bc of all the different benefits. So I agreed and deposited the $60,000 in cash into my Truist account going against my best judgment. Two days later, my account was locked and closed without notice. Truist has not provided a timeline for the return of my funds, only that it may take 15–90 days due to a “third-party service.” I am now without access to my 60K during the holidays, unable to pay debts and obligations or purchase gifts due to this banks negligence and basic theft of funds. No explanation. No prior warning. No urgency shown, just a banker telling me " oh well sorry there's nothing we can do about it." If you bank with Truist or plan to deposit significant cash, ask questions first and but still go run the other way. Bc this branches customer service here is nonexistent.
  • FA
    Felicia Amanambu
    Dec 3, 2025
    5.0
    Wonderful Staffs
  • SP
    Sugar Polish
    Dec 1, 2025
    5.0
    Thank you Tristen and Ms. Kimberly
  • PC
    Pattie Church
    Oct 20, 2025
    5.0
    I want to thank Senior Relationship Banker Melissa Flores for her outstanding help. My granddaughter had a problem and this kind and caring woman helped her solve it. Ms Flores explained everything step by step. Thank you, Pattie Church and Megan
  • JG
    Jessie Goodwin
    Aug 7, 2025
    5.0
    Kimberly Hyde was amazing! Highly recommend going here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.