Renasant Bank

3.2
15 reviews

About

BankATM
Renasant Corporation is the parent of Renasant Bank, a 121-year-old financial services institution. Renasant has assets of approximately $26.0 billion and operates more than 280 banking, lending, mortgage, and wealth management offices throughout the Southeast as well as factoring and asset-based lending on a nationwide basis.

Location

Renasant Bank
190 Village Centre E, Woodstock, GA
30188, United States

Hours

Reviews

3.2
15 reviews
5 stars
6
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1 star
6
  • SC
    Stephen Camp
    Nov 6, 2025
    5.0
    Friendly people! Fast service and always pleasant. Michelle is absolutely phenomenal! Making someone/customer feel comfortable and actually glad we came to their business is rare these days. She definitely made me feel like a valued customer.
  • RB
    Richard Basantes
    Mar 23, 2022
    1.0
    Country bank with country people that don't know anything when it comes to the customers being right . Trash bank. Keeps money from an mistaken zelle transaction on a closed account. No wonder everyone I know stop banking with you. Couldn't even help me when my ex wife was stealing from my account and the proof was right there. Now no matter what proof a customer has still can't get anything corrected. Dont bank with them because the second you have an issue, they aren't there to support you
  • MW
    Mark Williams
    Jun 20, 2019
    1.0
    Horrific service. VP set up my account originally. For a month I could not set up online banking because he was not quite capable of having all info mailed to me. I had to follow up 3 times before he finally figured out he screwed up. I tried to deposit 7k in cash in drive thru. I was told only 5k could be accepted. I deposited 5k and drove around the building to deposit 2k but they would not accept it and I had to go inside. While I am waiting literally 10-15 minutes to deposit the money with not another customer in the place, a second teller comes up while my teller is taking forever to make my deposit and asks, "can you hand me my cell phone charger?". I looked at her like she was out of her mind to interrupt my teller and transaction versus simply walking around the counter and getting her charger herself. My teller stopped helping me and walked over and handed her the charger. I am not exaggerating when I tell you it took 10-15 minutes for her to complete the deposit. Then, the lady with the charger walked around the counter for another reason oblivious to what she had done. TERRIBLE TERRIBLE SERVICE. I CLOSED MY ACCOUNT AFTER 90 DAYS. Also, they do not provide direct numbers to their branches online. You have to call an 800 number to get someone at a branch on a phone. Renasant is very small in the banking world. I am not aware of any of the larger banks that hide the branch numbers.... wander why?

Frequently Asked Questions About Renasant Bank

What are the regular business hours for Renasant Bank in East Woodstock?

Renasant Bank in East Woodstock is open Monday through Friday from 9:00 AM to 4:30 PM, and until 5:00 PM on Fridays. The branch is closed on Saturdays and Sundays.

When is the drive-through at Renasant Bank in East Woodstock open?

The drive-through service is available Monday through Thursday from 8:30 AM to 4:30 PM, and on Fridays from 8:30 AM to 5:00 PM. It is closed on weekends.