First Horizon Bank - Woodstock, GA - Springfield Dr

3.6
9 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Woodstock. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Woodstock, GA - Springfield Dr
100 Springfield Dr, Woodstock, GA
30188, United States

Hours

Reviews

3.6
9 reviews
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  • GZ
    Grace Z
    Nov 2, 2025
    5.0
    I would like to express my sincere appreciation for the outstanding service provided by the banking team at First Horizon Bank in Woodstock, GA. Ms. Shannon and Ms. Dori, both bankers I worked with demonstrated exceptional professionalism, kindness, and expertise. They took the time to understand my needs, answer all my questions, and provide guidance with patience and genuine care. Most importantly, they use their professionalism to retain a former customer who plan to leave when the bank system was down at the moment. Their attention to detail and willingness to go above and beyond made my experience seamless and stress-free. It’s rare to find a team that balances efficiency and expertism with such a personal touch, and they truly exemplify what excellent customer service should be. Thank you to the wonderful staff at the Woodstock location— especially Ms. Shannon and Ms. Dori, you’ve earned my trust and continued business. I highly recommend this branch to anyone looking for reliable and dedicated banking professionals.
  • CB
    Cathy Bailey
    Feb 3, 2025
    5.0
    Excellent and friendly customer service. I was given a comfortable seat and step by step walked through whole process of opening a new account and investing in CDs. As a senior citizen it makes me comfortable to know my money is in their hands.
  • LH
    Laura Hopkins
    Mar 24, 2024
    1.0
    Terrible experience. They make it almost impossible to pay off your loan early or to pay extra every month. Additionally we haven't been able to access the account online. It says we have an account setup but it's locked. When we call customer service, they say we don't have a profile and they can't create one for us. In my opinion, this is a predatory lender and as soon as we are able, we will get out from under this loan. I cannot understand any circumstances recommend them.
  • LW
    LB .Watson
    Feb 16, 2020
    5.0
    The entire staff is friendly, courteous and cares about the financial needs of my business. They take account safety very seriously and I have seen the teller catch fraudulent behavior due to her keen sense of abnormal acct behavior for a particular client. We left a large bank for the lack of personal feel. First Horizon has not let us down. They all know me by first name and we will never bank with a large bank again. Ask for Dori, Venus, Sarah or Mercy.
  • PC
    Paul Chrisco
    Oct 30, 2018
    1.0
    I moved my business' banking to Iberiabank because I was impressed with the branch manager's apparent dedication to being a financial partner with her business customers. Unfortunately, according to the branch manager, Iberiabank's underwriting department does not pay attention to detail and performs a credit check is if they were me. We were falsely denied a business credit card and small line of credit based upon completely false reasons (time in business was inaccurate, credit reports were not pulled as a hard inquiry showing the complete picture, etc.). I was able to secure a business Amex and 2 other credit cards, as well as a personal mortgage. So clearly I am a good risk with ample revenue/income and a positive credit history. Customer service reps argue with you to the point they piss you off, then tell you to calm down and how to act. Pure lunacy.

Frequently Asked Questions About First Horizon Bank - Woodstock, GA - Springfield Dr

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.