Truist

2.4
48 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
43 S BROAD ST, WINDER, GA
30680, United States

Hours

Reviews

2.4
48 reviews
5 stars
14
4 stars
3
3 stars
1
2 stars
2
1 star
28
  • AG
    Alma Garcia
    Dec 8, 2025
    1.0
    Very disappointed with your Customer service. Clearly can see how race can hit a big part. Need to change your ways. My mother and I last week were dismissed and forced to wait an hour, When three white couples without appointments walked in and taken back quickly. I decided to leave and go to a separate branch. TRUIST is not the problem. Your employee is. (TAMMY I BELIEVE IS HER NAME) Because same day I visited the Lawrenceville Branch and they were super kind.
  • JA
    J A
    Aug 15, 2025
    5.0
    Kimberly was so sweet and fantastic. She was so quick to help me and always smiling!
  • BB
    Bree
    Mar 24, 2024
    1.0
    DO NOT USE ATM OUTSIDE: Months ago I reviewed: ATM touch screen doesn’t work, employees are decently nice but severely understaffed, don’t come here on a Friday or you’ll be waiting 20+ min, only 2 women working Update: this is now months/year later, I just tried to use the ATM outside again and the machine ate my card, didn’t give it back to me and wouldn’t let me deposit a perfectly fine check. I had to report my card stolen and now have to spend my Monday after the holidays re-submitting my card to all my automatic billing set ups. I ended up uploading the check via the app and it worked just fine, which I should have done in the first place. I will NEVER return to this outside ATM. It’s crazy that it’s a bank and they can’t afford a properly working ATM machine. I’ve now changed my 3 stars to 1 star for the complete and utter inconvenience. (You can scroll and see other reviews reporting the same issues with the machine. It steals money and cards.)
  • RB
    roland boyd
    Jul 6, 2022
    1.0
    Do yourself a favor and bank anywhere but truist!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.