Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
33 reviews
5 stars
12
4 stars
2
3 stars
3
2 stars
1
1 star
15
- DWDonnella WinnApr 14, 20251.0Truist has to be the worst bank ever. You can have money in your account and they will still charge you an overdraft fee. And you when call the customer service number to find out why they took out an overdraft fee they act like you don’t knw Wht you’re talking abt. And they play stupid. I really hate this bank. 😡😡
- CCCharles ConleyApr 8, 20251.0Where do I begin.... No one answers the phone! If you leave a message, no one will call you back! Wait times in the drive thru AND lobby will be at least 20-30 minutes. God forbid something happens to your ATM card, you will wait at least two weeks to get it and that's IF they actually send it. Twice it never came and had to be ordered again!! If you and your wife share an account and you surprise her with a car (financed through Truist) you better make sure her name is on there too! Because if she is the one who handles all the bills, you will have to create your own login for her to pay the note, they will NOT link it to her login to handle it - Even though you share the account!!
- ASA. SMar 6, 20231.0We've been with BB&T (Now Truist) for almost 15 years. It has went down hill and fast. Some how my statements have been changed to paperless and its not happening on my end. I've had to personally fix this issue myself 6 or 7 times a year. When you call, no one answers and when they do, it's always a hit or miss if you get a nice person.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the business hours for Truist bank's branch on Knight Avenue?
Truist's branch at 1807 Knight Ave is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at Truist bank?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed for saving money towards goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by visiting a Truist branch during business hours, or by phone by calling 844-4TRUIST (844-487-8487). CDs can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital and in-person payments.
Does Truist offer services in languages other than English?
Yes, Truist offers services in both English and Spanish.
What types of financial products and services are available at this Truist branch?
The branch provides products such as checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, and wealth management, along with services like deposit transactions, business loans, insurance, investment services, mortgage loans, and more.
What nearby places can I visit when I come to Truist bank?
Near Truist, you can find several points of interest including the King Claw Waycross - Seafood & Bar for dining, Harbor Freight Tools for industrial and business equipment, and the Booze Outlet for beverages and bakery items.
Are there convenient ATMs near the Truist branch?
Yes, there is a Truist ATM nearby, as well as the Byte Federal Bitcoin ATM located at Booze Outlet, and LibertyX Bitcoin ATM providing currency exchange services.
What nearby services can help with money transfers and financial needs?
Western Union services for money transfers are available nearby, and OneMain Financial provides installment loans and investing assistance close to the branch.