At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
The Africa lady bank teller here is so rude with customer. The way she talks and looks at Asians such as racism. Bad customer service
AG
Aquarius Entertianment Group
Nov 12, 2025
3.0
Really didn't offer any products that I could use but the staff seemed really nice.
HP
Hiren Patel
Aug 25, 2025
1.0
Horrible customer service from a banker at this branch. Instead of greeting the customer, you are told to have an appointment when no one was in the waiting. Only two chairs in the room and one of my partners had to remain standing through out the process. We went to open a new business bank account but were told it is a lengthy process. When we said we willing to wait it turned out into technical difficulties and wasn't able to open the bank account at this branch. We went home and were able to open the bank account in less than 10 minutes online on our own. Planning to close all my personal and business bank accounts with Truist in a few days and be done with it. Looks like Truist don't care about new and existing customers.
GB
Gregory Bryant
Jul 22, 2025
1.0
Bank for 20yrs with Truist got debit card hacked police report talked to operation center acted like it was my fault got decision denied my money back not partial back make another choice of bank before u chose Truist Bank make ur last decision!!!
TA
Todd Anderson
Jul 9, 2025
1.0
Never had an issue with Truist customer service until today at the Warner Robins (Watson Blvd) branch
I was, literally, the only customer waiting for a banker to do a wire transfer. Went to a banker sitting at her desk, but was told I had to wait for another one because she had to take her lunch.
Waited for a half hour. The lady that had to take her lunch walked back through the lobby after about 10 minutes, knocked on the other bankers door and turned around to confirm to me that “she will be a minute” and that I would have to wait for her.
“Minutes” must work differently at this branch.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Warner Robins, GA?
The drive-through at Truist is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular business hours for Truist bank here?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving toward goals or emergencies.
What banking products and services can I find at Truist?
Truist offers Checking, Commercial, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
Are there other Truist banking locations or ATMs near this branch?
Yes, nearby places include another Truist bank branch, Truist ATMs, and a BB&T ATM for your banking convenience.
What dining options are near Truist in Warner Robins?
Nearby dining includes Hibachi Grill Express, Yami Crab Seafood and Bar, Chili's Grill & Bar, Luna Taqueria, Chick-fil-A, Larry's Giant Subs, Jersey Mike's Subs, and Uncle Maddio's Pizza, perfect for meals before or after your bank visit.
What local lodging is available near Truist bank?
Nearby hotels include Quality Inn & Suites Near Robins Air Force Base, Days Inn And Suites, and Country Inn & Suites by Radisson, providing convenient accommodation options.
How can nearby services like Office Depot or 5 Star Nutrition benefit Truist customers?
Customers can access printing and copying services at nearby Office Depot locations as well as health supplements at 5 Star Nutrition, making errands efficient during a bank visit.