Truist

2.4
47 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
872 GA HIGHWAY 96, WARNER ROBINS, GA
31088, United States

Hours

Reviews

2.4
47 reviews
5 stars
13
4 stars
4
3 stars
0
2 stars
1
1 star
29
  • EE
    earthwind329
    Jul 8, 2025
    1.0
    I wish I could give negative stars. Every Truist bank I have ever dealt with has poor customer service. I waited an hour to renew my CDs only to be told the person wasn’t available. I will be closing all my accounts and going back to Robins FCU.
  • GB
    Gurshan Bansal
    Jan 24, 2023
    5.0
    Came into the bank today because I had experienced fraud on my business accounts. Hope Meicher went above and beyond to make sure I walked out there with a game plan and spent hours working with me on setting up new accounts. She worked through her lunch break and everything and made sure to work with me on the complexity of my business account structures. I can’t say this for all Truist locations as I had to go to 2 different ones before I was directed here, but Hope was wonderful and I’d visit her at any location.
  • RD
    Rebekah Davidson
    Sep 28, 2020
    1.0
    Service times are horrible. Waited over 45 minutes. At the kiosk before 5pm and I still have not been helped. They cleared every line except mine. Including waiting on customers after 5pm and customers that came in after me. Management needs to step up and figure it out. The wait time is excessive every time and the lack of customer service is appalling.
  • SB
    Shay Blair
    Mar 5, 2020
    1.0
    Rude people who are slow and inconsiderate.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.