Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
29 reviews
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19
- APAdam PNov 7, 20251.0This branch used to be decent but is now a joke. Could not even cash a check there even though I have a business checking account with Truist. The check was even drawn from Truist bank. It seemes the teller was not wanting to do anything.
- MJMichelle JoinerOct 16, 20251.0Very unprofessional&rude.One bank teller said she would assure my debit card was cancelled & send out a new one.I didn't get my card yet,smh.I had to cancel all over again&still play the waiting game.I'm going to cancel them all the way out&open a account with a more professional bank.They need to stop playing with my time&$🤑
- GPGordon PittmanJun 11, 20211.0The tellers are very nice and work very hard but I have to give the company one star because of the lack of employees. There are times where the line is backed all the way to the exit door and there is only one teller.
- JPjohn q publicJul 13, 20201.0ALWAYS understaffed! in all my accounts I had there I had well over a million dollars of MY money in THEIR bank. the service I got, since i shouldnt use profanity like I would like to do, really was bad. the straw that broke the camels back was an incident with one of the 'account' managers. briefly, I had some questions regarding some of my accounts. In total, over 3 days I called and left 2 voice mail messages and emailed her twice. I got no response. on the fourth day I went to the bank and met with her. when asked why I got no response from her regarding my voice mail messages and emails her response was, and I quote, "I was busy". my response was civil but I let her know I thought that was bs. THAT DAY I began moving ALL of my money out of their bank. I will NEVER use them again of course nor will I EVER give them a good reference. BANK AT BBT AT YOUR OWN RISK! oh, almost forgot, on a personal note, the woman I spoke with regarding all of this (bear in mind I had accounts in their bank for almost 10 years so we got to know each other to some extent) had told me some where along the line that she was married to a preacher and she was a devout christian. bottom line, her behavior is exhibit 1 for the definition of blasphemy! there is a special place in hell for such people in my humble opinion.
- VVVictoria VeronicaOct 6, 20172.0There is never any one available to assist you. They asked to leave messages, but they don’t return calls. Too slow or not enough tellers to expedite services.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Vidalia?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch in Vidalia open for in-branch visits?
The branch operates Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
How can I open a new account at Truist Vidalia?
You can open a new account online, by visiting the branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Opening CDs requires a branch visit.
Do I need both a debit card and checks for Truist's checking accounts?
Checking accounts are for everyday transactions like using a debit card, writing checks, or deposits. Savings accounts are primarily for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
What financial products and services does Truist Vidalia offer?
Truist provides checking and savings accounts, commercial and personal loans, mortgages, credit cards, wealth management, investment services, and online and mobile banking.
Is there an option to schedule an appointment at Truist Vidalia?
Yes, appointments can be scheduled online via their reservation URL to meet with banking specialists.
What nearby restaurants can I visit before or after my appointment at Truist Vidalia?
There are several fast food options nearby, including Checkers at 907 East 1st Street, McDonald's, Rally's, Little Caesars, Larry's Giant Subs, and Wendy's for a quick meal.
Are there any nearby beauty or salon services close to Truist Vidalia?
Yes, you can visit Be True Tattoo | Vidalia GA, Merle Norman Cosmetic Studio, Sweet Nails salon, Little Cutters Salon, or Supreme Beauty Supply & Salon nearby for beauty and spa services.
What nearby places can help customers with automotive or vehicle needs near Truist Vidalia?
Mr. Fireman's Car Wash is nearby for car wash and auto detailing services. Additionally, gas and convenience stores like Circle K and Flash Foods are close for fueling and quick shopping needs.