Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
41 reviews
5 stars
10
4 stars
1
3 stars0
2 stars0
1 star
30
- N1NmNu 100Oct 27, 20255.0I was hesitant to visit this location after looking at the reviews which are appreciated, but I needed something taken care of timely and I do not regret going at all. I called after 4pm and was told if I arrived no later than 4:45PM that the service I needed would be provided and the rep was absolutely correct. The Branch Leader II came out shortly and handled my needs within the last 10 minutes before closing. Sometimes in life, we have to try things on our own to make a personal opinion.
- SJSharan JohnsonMar 29, 20241.0Been waiting on my debit card for 16days and still waiting
- PHPatricia HILLNov 28, 20221.0Came in at 2:45 to take care of some business. Needed to see a rep. Figured it was the best time. It is now 3:05 and I’m still waiting. When I came in there was two reps. One walked away from her desk and has yet to return. They have the private rooms and for some reason the rep is helping this guy out in public. I have herd all his personal information. They might be doing this to be more personable but when it come to money matters it should be done in private. I am not sure if this is a Truist thing, I have banked with Suntrust for over 20 years and if this is how Truist conducts business I see me looking for a new bank. They have my personal account as well as my business. I have never waited this long for help. I surly wouldn’t want someone sitting in the waiting area to hear all my accounts information. Sad situation.
- VJValerie JacksonJun 1, 20225.0It is a wonderful experience at this Bank, Crystal Is a Awesome person, She dose great 👍🏽! They all are friendly and Concerned. It's clean and Beautiful inside. Wonderful atmosphere!!!! ❤ Love doing Business Here.
- MQMaher QJul 23, 20191.0Worst customer service ever was received from Kimberly
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What are the drive-through hours at the Truist branch?
The drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Can I open a checking or savings account at this Truist location?
Yes, you can choose from checking and savings accounts to suit your needs, whether for daily transactions or saving money for goals and emergencies.
How can I open a new account at the Truist branch?
You can open an account online, by phone, or by visiting the branch during business hours. Opening in branch gives you a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account.
Which languages are supported at this Truist branch?
The branch provides services in English and Spanish to accommodate diverse customers.
What nearby fast food restaurants can I visit before or after banking at Truist?
Nearby fast food options include Zaxby's, McDonald's, Wendy's, Arby's, and Little Caesars Pizza, which offer convenient dining near the bank.
Are there any nearby hotels near the Truist branch for out-of-town visitors?
Yes, Quality Inn & Suites Union City - Atlanta South and Comfort Inn are nearby hotels that visitors can consider for accommodation.
How can I utilize nearby automotive services in the area around Truist?
There are several nearby automotive services such as Jiffy Lube, Firestone Complete Auto Care, Advance Auto Parts, Global Auto Hand Car Wash, Precision Tune Auto Care, and Chevron Station for repairs, maintenance, and fueling.
Does Truist offer online and mobile banking services?
Yes, Truist provides online and mobile banking, with apps available for Android and iOS devices to manage your accounts conveniently.