Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
41 reviews
5 stars
10
4 stars
1
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1 star
30
- N1NmNu 100Oct 27, 20255.0I was hesitant to visit this location after looking at the reviews which are appreciated, but I needed something taken care of timely and I do not regret going at all. I called after 4pm and was told if I arrived no later than 4:45PM that the service I needed would be provided and the rep was absolutely correct. The Branch Leader II came out shortly and handled my needs within the last 10 minutes before closing. Sometimes in life, we have to try things on our own to make a personal opinion.
- BBBillie BurgessNov 8, 20231.0Awful awful awful Don’t waist your time at this branch
- KKKay KayJan 31, 20231.0Date: 01/31/2023 time APX 3:15pm I Came in to open 2 business accounts & 1 personal and was kind of taken back by the service I received. I mentioned to the teller that I had already went through the process online and received an error message and wanted to speak with someone to open an business account vs trying to complete the process online again as I was instructed to either submit another application or come in to the branch. Another lady walked in (unaware of what’s going on) walked up and the teller told her I wanted info on business checking. No greeting, no how are you, no how’s your day, NO INTRODUCTION, no thank you for your interest or a “welcome to truist” she immediately starts randomly saying the documents I would need to open a business account(in a tone) in which I replied “I have everything I need” and she replied “by everything you need you mean… and again started naming out the same list a documents again followed up by we’re not being sarcastic “we just have to have to verify these things”. Never once was a greeted, never once they even asked my name and I don’t know any of theirs. I almost felt like I was interrupting their day. The gentlemen told me to have a seat and someone will be with me shortly. I sat down and googled another bank and left. I have no interest in forming a business relationship with people like that and took my accounts else where. I was intrigued by their business account modules but, I’ll pay service fees before I’m ever made to feel like myself or my business isn’t wanted. Thank you but, no thank you! - Will Kay AKA The Will Kay Show BKA Ms.Bert/ The rickey smiley morning show! Have the day you all deserve!
- DNDavid NadalJul 2, 20181.0If I could give a zero I would. The staff here is horrible and inconsiderate of customer’s time. Since I’ve been here 2 customers have walked out due to long wait times. Only 2 clerks working, it took me 45 minutes to make a deposit with cash back and is only because people walked away. WORST BRANCH EVER!!!
- DBDominque Brown-NelsonMar 29, 20181.0If I could give a zero I would. The staff here is horrible and inconsiderate of customer’s time. Since I’ve been here 4 customers have walked out due to long wait times. I was told that someone would be with me and it’s been an hour! Employees have taken lunch breaks, left work, etc while there are many people waiting to be serviced!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What are the drive-through hours at the Truist branch?
The drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Can I open a checking or savings account at this Truist location?
Yes, you can choose from checking and savings accounts to suit your needs, whether for daily transactions or saving money for goals and emergencies.
How can I open a new account at the Truist branch?
You can open an account online, by phone, or by visiting the branch during business hours. Opening in branch gives you a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account.
Which languages are supported at this Truist branch?
The branch provides services in English and Spanish to accommodate diverse customers.
What nearby fast food restaurants can I visit before or after banking at Truist?
Nearby fast food options include Zaxby's, McDonald's, Wendy's, Arby's, and Little Caesars Pizza, which offer convenient dining near the bank.
Are there any nearby hotels near the Truist branch for out-of-town visitors?
Yes, Quality Inn & Suites Union City - Atlanta South and Comfort Inn are nearby hotels that visitors can consider for accommodation.
How can I utilize nearby automotive services in the area around Truist?
There are several nearby automotive services such as Jiffy Lube, Firestone Complete Auto Care, Advance Auto Parts, Global Auto Hand Car Wash, Precision Tune Auto Care, and Chevron Station for repairs, maintenance, and fueling.
Does Truist offer online and mobile banking services?
Yes, Truist provides online and mobile banking, with apps available for Android and iOS devices to manage your accounts conveniently.