SouthState Bank

Reviews

• MS

  Meme Smith

  Aug 5, 2025
  1.0
  I’m writing to report a highly unprofessional and upsetting encounter I had today at Publix located at 2162 Henderson Mill Rd, Atlanta, GA 30345 — directly across the street from the South Bank branch at 3953 Lavista Rd, Tucker, GA 30084, where the individual involved is employed. While waiting in line at the deli counter, a woman walked up and cut in front of me. I politely informed her and the Publix employee that I was next in line. Rather than acknowledge the situation calmly, she immediately became defensive and responded, “Well how was I supposed to know?” — despite clearly being distracted and on her phone at the time. What followed was completely inappropriate and hostile. She cursed at me, threatened me, and even turned her FaceTime camera on me during the argument. In the middle of this exchange, I witnessed her remove her name tag — which raised red flags and made it clear she knew her behavior was out of line. After the situation, I learned that she is an employee of South Bank, which is shocking considering the aggressive and unprofessional way she handled herself in a public setting. It is especially concerning coming from someone in the customer service industry, where professionalism, patience, and respect should be the standard. I sincerely hope this matter is investigated and addressed appropriately. This kind of conduct reflects poorly on South Bank and makes the public feel unsafe and disrespected. Sincerely, Me
• BW

  Brittany Williams

  Sep 13, 2024
  5.0
  I am grateful for coming inside the bank Elijah and Lisa was about to assist me into helping me cash my check and set me up with a new bank account. I thank them for what they did. They were polite and helpful
• DS

  Darian Scott

  Aug 28, 2023
  1.0
  I hate this bank they took my funds from the irs in June and pretending they are revving it and they also locked my account I really hate this bank
• YA

  Yarisela Albarran

  Feb 13, 2023
  1.0
  Discriminan por motivos de raza. Fui dos veces para abrir cuenta de negocios y se negaron a atenderme. No lo recomiendo ni que fuera el último banco sobre la faz de tierra
• JM

  Julie McKay

  Jun 10, 2021
  1.0
  Went to this Tucker location around 1p on Thursday. It looked closed but the ATM was still up and running. Went thru motions to withdraw funds and the touch screen wouldn’t work. I was able to get my card back but felt very leery about the transaction. Was this a possible fraud operation? Is this branch officially closed?

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