Truist

3.7
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
201 JACKSON ST, THOMSON, GA
30824, United States

Hours

Reviews

3.7
23 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • CM
    Clyde McCaslin
    Sep 26, 2025
    5.0
    I went in with a problem with my link on my phone.Talk with the manager.He told me he couldn't help me as I was leaving Price jones fix my. Problem, and I am very happy now.Maybe they should switch jobs
  • ND
    Nancy Doyle
    Jun 13, 2025
    1.0
    If I could give this zero stars I would !! Please do not open any accounts with this bank!!! Three weeks of waiting for check to clear cause they thought it was fraud mind you it was a deposit to open the account . They cashed check on the 2nd of June as of today still was waiting so called and they closed the account !! Wait what? So you have had this money for weeks and now I can't take it out cause it's flagged fraud??? Now they want bank statements to release the money? Are you kidding me??? What bank does this !! Wish I would of read all the reviews and listened to my instincts!! Please beware this is no joke they need to be shut down. My attorney will be handling this now !! Worst bank ever!! Please do your homework before opening an account it's all in the reviews and listen to them all . And there is no fraud department that takes phone calls or makes phone calls out!!! It's a joke!!! No supervisors nothing! Also look at all the BBB reports made against Truist. I will also be making a complaint.
  • CP
    Claude Powell
    Jan 18, 2023
    5.0
    Great place to do business!
  • CI
    Charkise Ivey
    Nov 18, 2020
    1.0
    Slow service & very unprofessional!! Money went missing and in the middle of the conversation the girl Devin (may be spelled wrong) hung up on me while I was talking.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.