Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
33 reviews
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20
- RKRhonda KempNov 13, 20251.0It is pathetic that I have been trying to speak to a customer service employee at the Truist Financial branch in Thomasville, Ga. for the past two days but the calls are forwarded elsewhere.I have been given two different phones numbers to reach this branch in the past two days but to no avail.Can it be " that" difficult to take the time to speak with a customer service representative at this branch where I do my banking transactions !
- KEKenobia EdwardsAug 29, 20251.0If I could give 0 stars I would. Crappy bank, they hire the special kind of folks if you know what I mean. Can never get in touch with the home office. Always sends you to a call center. Deposited a check for $5000, they held it! Wake up this morning and my work check which is direct deposit not being available. I call to just to be told it’s because it’s a mobile transfer. I told the genius he was looking at my mobile transfers from one account to another! Then he comes to the conclusion it was my jobs fault. A job that I’ve been at and has been sending my money to this very account and is punctual with the direct deposit being available by 6 am! Just throw the whole bank away.
- KKKaybee2233Jul 20, 20201.0Been sitting in this drive through second in line for 20 minutes!!!
- EPEmily PavleticJul 21, 20191.0They’re always closed or there’s a long wait. They open after I start work and close before I get off work and aren’t open on Saturdays. The few times I am able to get to the bank while they’re open, there was always a long line— either super slow tellers or not enough of them, usually both.
- PWPatricia WalterSep 11, 20181.0Rude and unprofessional. Not enough staff to cover the needs of the customer unless you want to wait an hour.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Thomasville?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the regular branch hours for Truist in Thomasville?
Truist Thomasville is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs must be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
What banking products does Truist Thomasville offer?
They offer Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
Which languages are supported at Truist Thomasville branch?
Truist Thomasville supports English and Spanish for customer service.
Can I access online and mobile banking with Truist?
Yes, Truist offers online and mobile banking services, including apps available for Android and iOS devices.
What nearby restaurants can I visit before or after my appointment at Truist?
You can enjoy meals at nearby restaurants such as Zaxby's, El Paso Mexican Grill, Rancho Grande Mexican Grill & Cantina, KFC, and LongHorn Steakhouse.
Where can I grab coffee near the Truist Thomasville branch?
There is a Starbucks coffee shop nearby where you can relax with a coffee before or after your bank visit.
Are there any nearby services that could be useful when visiting Truist?
Yes, nearby services include Mavis Tires & Brakes for automotive repair, Verizon Business Services and AT&T Store for mobile and telecommunications needs, and Lowe's Home Improvement for hardware and gardening supplies.