Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.7
45 reviews
5 stars
8
4 stars0
3 stars0
2 stars
1
1 star
36
- TLTamara LSep 29, 20251.0If I could give zero stars I would! They have the WORST customer service. The branch manager is unpleasant and unwilling to help. The tellers are not well trained as they provide inaccurate information, which is extremely important at a bank.
- ZRZainab R.Sep 28, 20231.0A simple deposit at the drive thru that should have taken 15 minutes max took almost an hour, due to the negligence and incompetent work ethic of the staff. The entire time they were chitchatting and not paying attention. They gave my debit card to another customer and proceeded to gaslight me and say that they gave it back. It was the kindness of the other customer to drive back around and hand me my card. Otherwise I would have never known where my card went. After I told them their mistake, they began downplaying the entire situation like it was no big deal. This location was convenient for me but now I can’t trust the staff and will take my business somewhere else.
- KKKristinMay 12, 20231.0I've experienced very long wait times to speak with a banker that was not even servicing a client at the time. Update: this bank has incompetent bankers. They've set up 2 of my accounts incorrectly and cost me time and money! I will never come here again aside from using the ATM! Update: this banker set my account up wrong and I ultimately had to close it and create a new one. Instead of asking for help they just try to do things on their own but don't know what they're doing.
- VJVelinda JonesJun 18, 20212.0While I having been banking with BBT for many years. I was always very pleased with my customer service thru MIA- well Mia has left and now customer service at the Stockbridge branch is horrible with Laverne. She never returns your calls. But when you have a Renewal of banking, you only have so many days to talk with someone.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the business hours for Truist at 991 Eagles Landing Pkwy?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the Truist drive-through service available?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
What types of accounts can I open at Truist?
You can open checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours to get a temporary debit card, or by calling 844-4TRUIST.
How do I activate my Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments.
What services does Truist offer?
Truist offers deposit transactions, loans, credit cards, mortgage services, insurance, investment services, and more.
Are there any Truist ATMs nearby the 991 Eagles Landing Pkwy branch?
Yes, there is a Truist ATM located nearby for quick cash withdrawals and deposits.
What nearby dining options are available around Truist at 991 Eagles Landing Pkwy?
Nearby restaurants include Chicken Salad Chick, Jersey Mike's Subs, Moe's Southwest Grill, KFC, and La Hacienda Mexican Restaurant where you can enjoy varied cuisines before or after your banking visit.
Are there any medical or dental services close to Truist?
Yes, nearby medical services include Chris Adkins Family & Cosmetic Dentistry, Georgia Dermatology Physician Assistants, and MRI & Imaging of Stockbridge for your health and wellness needs.
How can nearby places help me plan my day around my visit to Truist?
You can combine your visit with stops at nearby dining spots like Moe's Southwest Grill or get personal care at The Nail Bar. Additionally, if you need postal services, USPS is close by, making errands convenient.