Truist

2.6
28 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
108 SPRINGHILL DR, STATESBORO, GA
30458, United States

Hours

Reviews

2.6
28 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
1
1 star
16
  • JP
    Juan Pitta
    Jul 12, 2025
    5.0
    I love the customer service in this bank!! The woman at the cash register is the kindest in the world. I always enjoy going to collect my work check. Good job.
  • UO
    Uche Okafor
    Oct 11, 2024
    1.0
    Says they are open at 9 am, it’s currently 9:52 and they are still not open. Wasting peoples time
  • KP
    kavery p
    Jun 30, 2023
    1.0
    Just getting to the bank to time. But then having to wait 10 to 15 for each person in line is horrible and then waiting more once you get up there
  • CO
    Chad Oglesby
    Aug 28, 2021
    1.0
    Josh is 100 percent the reason I will never be back there. He sets up new accounts for customers. I showed up at 1 and was told he was at lunch and would be back in 15 minutes. I said ok and I left. Not once did I say I would be back in 15 minutes.i came back around 4 after finishing errands and he was the rudest and most condescending person I have ever dealt with. He made snide remarks and remained rude and in a rush the entire 2 minutes he spent rushing me out of the building. Mostly about me not being there right after his lunch. I have talked with others who have had similar experiences with him. If this bank is ok with employing people that treat your customers this way then I want no part of it.
  • JJ
    Jeffrey Johnson
    Mar 1, 2021
    1.0
    They don't answer the phone during business hours. The answering machine ask you to leave a name and number so they can call you but then it automatically hangs up. They were notified of the problem a month ago yet it persists.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.