Truist

1.9
47 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3379 S COBB DR SE, SMYRNA, GA
30080, United States

Hours

Reviews

1.9
47 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars
4
1 star
32
  • BB
    Bronson Biddy
    Nov 16, 2025
    1.0
    Young lady with glasses and straight hair has a terrible attitude,also was accused of trying to cash a bad check at the location. I come there every two weeks with no problem. But I belive they was all trying to rush the customers out of the store by 5pm . I will never do any business truist or suntrust again. Terrible group of people with nasty attitudes.
  • MR
    Makenzi Robinson
    Jun 28, 2025
    5.0
    EMMANUEL was very inviting, informative and friendly. Great asset to the truist team. I will drive past the east west connector to this one any day
  • AG
    Anna Geraci
    May 29, 2025
    1.0
    Worst customer service ever.
  • SW
    Shaun Watson
    Jan 19, 2024
    1.0
    Ever heard of answering a phone??? You should really try it. It's really neat. You just pick it up and say Thank you for calling Yruist, hiw may I screw up your day!
  • TC
    Tinya Campbell
    Oct 7, 2022
    2.0
    At a day in time where customer service is everything. I have been sitting in this branch for almost an hour and no one has acknowledged me. The tellers spoke when I came in but the bankers all have this “ its Friday and I don’t want to be here” looks on their face. A simple “give us a moment” would have kept me from doing this review. It’s too many banks in this world I don’t have to be here Truist!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.