Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
51 reviews
5 stars
14
4 stars
3
3 stars0
2 stars
3
1 star
31
- BBBronson BiddyNov 15, 20251.0Very rude group of lady's, seems like they are just there for a check and a rush to get people of the door at 5pm "closing time ".Was accused of fraud by them and always had my check cashed at the location.they love the drama as it seems. Get a life lady's. I will never do business with this bank or any bank associated with them ever again.
- SBsteven bernalNov 13, 20255.0Went in today to change some account information. Katherine and Autumn were very helpful and had me in and out in a flash. Thank you both.
- CCChris cNov 1, 20251.0Long wait for checks to deposit I’m a new customer and each check is taken 10 days to be available for use. I need access to my money soon not two weeks later.
- DTDarlene ToddJun 3, 20251.0I went to this location on June 6, 2025. I put $510 cash in the atm at this location. The atm gives me a receipt with an error message. I went inside the bank to let them know and to see if they could get someone to open the machine and check or get someone there to check the ATM. Instead of assisting me, I was told to call the number on the receipt and maybe they will resolve the issue. The teller said sometimes they handle this type of situation right away. I noticed the man inside the office never once offered assistance. He pretended to stay on the phone the entire time I was there. After a few minutes, other customers were coming inside the bank. They were a different race. The tellers were very friendly with them. The guy in the office who pretended to be on the phone came out and spoke to some of the customers. The sad thing about this situation is it left me feeling hopeless, violated, unimportant, and robbed by a bank, helpless. The only words I was told were they would investigate and someone would give me a call for more detailed information. I've been with this bank since they took over the previous one. I make deposits over $ 1400 at least twice a month. I am a loyal customer who has never had an overdraft. I followed the rules and was very professional and respectful. They treated me like a criminal and they are the criminals. Other customers came inside and they treated them differently. All I wanted to know was how and when they put the cash I deposited in the ATM during banking hours will be in my account. I wonder if I was any other race other than black would they have been helpful instead of brushing me off? My advice to anyone reading this review is Don't Bank With Truist Bank. I am looking for somewhere else. Thank goodness I have an account with the credit union too.
- TSTyler StanleyJul 8, 20222.0If you can go to another branch, go to another branch. This one is always short staffed and moves extremely slow. Expect to spend at least 20 minutes in line.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the hours of operation for Truist bank in Smyrna, GA?
Truist bank is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
When is the drive-through service available at this Truist location?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting the branch. Online application requires waiting for mailed debit cards and checks, while visiting the branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
Activate your debit card online to begin making digital purchases and in-person payments using your checking account balance.
What types of banking products does Truist offer?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, online and mobile banking, and wealth management services.
What services are available at the Truist Smyrna branch?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
Which nearby banks can I visit around Truist in Smyrna?
Nearby banks include Fifth Third Bank & ATM, PNC Bank, and PNC Mortgage. These locations can be alternatives for banking services or ATM access near Truist.
Are there dining options near the Truist branch in Smyrna?
Yes, nearby restaurants include China Wok, Pizza Hut, Los Bravos Mexican Restaurant, Wingstreet, Wing Zone, and Carvel Ice Cream, which are convenient for grabbing a meal before or after visiting Truist.
What local shops and services are close to Truist in Smyrna?
Nearby are places like RadioShack (electronics), Sally Beauty (hair and beauty supplies), Great Clips (hair salon), The Tech Savers (IT services), and Petco (pet store), handy for shopping or getting services near your banking visit.
Does Truist provide support in languages other than English?
Yes, Truist offers services in both English and Spanish to assist a diverse customer base.