Truist

1.7
30 reviews
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Business Details

2815 SKIDAWAY RD, SAVANNAH, GA
31404, United States
(912) 235-6400
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2815 SKIDAWAY RD, SAVANNAH, GA
31404, United States

Hours

Reviews

1.7
30 reviews
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23
  • SC
    Scot Case
    Jan 25, 2024
    1.0
    We use this bank for our business daily. Sad that on numerous occasions they’re never open on time. We normally run all our business errands before we open our store. Having to wait well past opening time is unprofessional and disrespectful for your customers. Please do better
  • JB
    J B
    Oct 2, 2021
    1.0
    This branch, as well as SunTrust in general have been horrible to bank with. Unprofessional branch staff, inconvenient hours, and hours long hold times (and they love to hang up on you) when calling their 800 number. The change to Truist just made things worse... Online banking app that crashes constantly, and hold times of multiple hours. Last straw was today... I went into this branch, with only two people working on a busy Saturday. I wanted to cash a matured EE savings bond, which is a simple transaction. The teller said she "wasn't qualified to do anything with it", and had never seen such a thing. I was told to wait for the "banker" in the office, and to have a seat. Every single chair in the branch looks like someone wet themselves or had a bowel movement on the fabric. I stood and waited... For over an hour. I'm finally ushered in to see the "banker". Standing again (his office chairs were the worst... See pictures), I wait another 20+ minutes as he puts the wrong bond series in, mistypes the serial number multiple times, and ultimately says he can't help me. At this point I closed my account. Thankfully that only took about 20 minutes. I then went to Chase on Abercorn, and in less than 3 minutes the bond was cashed and I was on my way. I recommended to the "banker" that he invest $5 in a can of upholstery cleaner before leaving.
  • FW
    Felicia W
    Sep 7, 2019
    1.0
    Literally stole almost 1k from me. Closed my account. Then the case manager just stopped answering and returning my calls. Crooks!
  • MR
    Mark Redman
    Nov 22, 2017
    1.0
    Service is terrible. I had to wait for a significant amount of time. The tellers had attitudes, and some were confused about very simple requests.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.